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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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October 07, 2022

Such an easy experience getting an oil change! And my car came back clean too! More

by DLM509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Nov 03, 2022 -

Toyota of Kent responded

Dlm509, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 07, 2022

Met me as soon as I pulled in. Acknowledged my presence when I walked to the desk to check in. Took care of paperwork and got things rolling right away. I waited for my car in the More

by MOMSIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Nov 03, 2022 -

Toyota of Kent responded

Momsike, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

October 05, 2022

Great service department - plenty of appointments available - easy to work with - great communication- don’t seem to “upsell” maintenance More

by JLIEDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 03, 2022 -

Toyota of Kent responded

Jliedel, we're glad to hear you enjoyed your visit. We hope to see you soon!

October 05, 2022

The people that work in service are fantastic. This place is a well oiled machine! Very comfortable waiting area also. More

by MOWINGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Hi Mowingirl, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2022

Nice and friendly. Everything went well and quickly. Knowledgeable about the product. Car was washed and cleaned before pickup.... great! More

by MJCUVASR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Mjcuvasr, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

October 04, 2022

The employees were all pleasant, helpful, honest and polite. I highly recommend Toyota of Kent. More

by RJOHN68186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Burtrand
Nov 03, 2022 -

Toyota of Kent responded

Rjohn68186, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

October 03, 2022

The Toyota of Kent staff is superb! Timely, courteous, and talented. Change nothing! Keep up the good work!! More

by ROBERTP06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 03, 2022 -

Toyota of Kent responded

Robertp06, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

I left a message for John Blazsik to call me the next morning. He called me as requested and we discussed the issue. He gave me an appointment that same day. After determining the issue they immediately More

by JOHNVERTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john Blazsik
Nov 03, 2022 -

Toyota of Kent responded

Hi Johnverthe, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Everyone is always so nice and not pushy. I like that I don’t have a salesperson always trying to buy my vehicle off of me. I go in for my regular service checks and I leave happy. It’s alway More

by MCM1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 03, 2022 -

Toyota of Kent responded

Mcm1017, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 28, 2022

My Service Advisor, Dan Varnes, was very courteous and helpful. The Toyota technician, Tyler, who worked on my car was able to resolve my Safety Connect issue. Tyler was also very courteous and helpful. More

by PAOLUCN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dan Varnes and Technician Tyler
Nov 03, 2022 -

Toyota of Kent responded

Paolucn, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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