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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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October 25, 2022

They're a great team of professional, friendly and knowledgeable staff. And I look forward to continued business with them. More

by NV.HAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 12, 2024 -

Toyota of Kent responded

Nv.hair, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

October 22, 2022

I had my Toyota serviced elsewhere and it had an oil leak. I called and made an appointment on a Saturday for the following Monday at Toyota of Kent. Dan Varnes service advisor said rather than just l More

by GVB2274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Varnes , service advisor
Jun 12, 2024 -

Toyota of Kent responded

Hi Gvb2274, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

October 20, 2022

They are always very kind and informative every time I come in for maintenance. They always make me feel welcomed! More

by SYENDRIGA3689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in service
Jun 12, 2024 -

Toyota of Kent responded

Syendriga3689, thank you for your kind words and this wonderful review!

October 20, 2022

Quick, excellent service. They let me know what else was needed to be done and were professional. More

by THE.ROBERTO.FAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in the Service Department
October 20, 2022

Service was great and I was able to rent a vechile so I didnt have to wait for my car to be serviced. Great all around More

by RGARCIAMENDOZA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 12, 2024 -

Toyota of Kent responded

Rgarciamendoza54, we are so pleased you enjoyed your visit to Toyota of Kent! Thank you for taking the time to leave us this nice review.

October 20, 2022

The service has always been outstanding. The main (maybe the only) reason I have my car serviced there is because of John Blasik who is fantastic. More

by tcondit68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Blasik, outstanding.
Jun 12, 2024 -

Toyota of Kent responded

Tcondit68, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent.

October 20, 2022

July 22nd, I had an appointment for an oil change, Toyota of Kent said I needed new wheel bearings, for $1100. So I took the car down the street to Main Street Auto, there was nothing wrong with my wheel bea More

by GOOGATC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Grand
October 19, 2022

John and the Service Dept. do a great job and are responsive to unexpected emergencies! More

by JFEEZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John ? Service Manager
October 19, 2022

Always a pleasure… prompt service and friendly and informative staff I love this dealership and will continue to use it More

by JAYCAT26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 18, 2022

They seemed in a hurry. Did not remove the dashboard "Maintenance Required" message. Car wash was more of a rinse. More

by MARJKORSGAARD
Recommend Dealer
Yes
Employees Worked With
Service Dept
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