Toyota of Kent - Service Center

Outstanding service again. John Blazsik and staff are always personable, helpful and professional. I always trust what John suggests or recommends. Great experience again. I e John Blazsik and staff are always personable, helpful and professional. I always trust what John suggests or recommends. Great experience again. I even take my non Toyota vehicle there for service. More

Not informed of "recall"and work during day 8-4pm M-Sat-was told 8-4pm only for "recalls"- & that no rental would be provided to get back to work (I work 30 minute drive away and cannot stay-car only M-Sat-was told 8-4pm only for "recalls"- & that no rental would be provided to get back to work (I work 30 minute drive away and cannot stay-car only has 5500 miles??). Additionally I was not happy w/being forced to pay $1000 over MSRP & purchase an "add on package" for an extra $2000 at original purchase time. Then tried to sell my Prius and was severely low balled on price (online offer was $17k in VERY good condition- drove all the way out there and you offered under $15k--I sold it to another dealership for the promised 17K). My overall impression is that this dealership has an integrity problem. Our company has purchased over 25 company cars from Summit Toyota and NEVER had these kind of issues. That being said-the original sales person was very nice. More

Decently quick service, after they managed to figure out who I was since I purchased a previous lease, lol. who I was since I purchased a previous lease, lol. More

It’s always neat and clean with good service with a smile—John in particular smile—John in particular More

all ok this visit always a pleasure working wit John he always listens and kind comments always listens and kind comments More

Great service! The whole service call was very quick and efficient. I would highly recommend The whole service call was very quick and efficient. I would highly recommend More

Excellent service and vehicle was ready as scheduled. Still more work to be done, next week. Still more work to be done, next week. More

Nice peoples, quick service, informative staff . Clean waiting room and free coffees and work space while waiting for the service Clean waiting room and free coffees and work space while waiting for the service More

Their service people that have worked there for several years have been great throughout the different ownership years have been great throughout the different ownership More

I love my Toyota Tundra and the dealership I would definitely buy another car or truck definitely buy another car or truck More