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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 05, 2023

I love their customer service. They are the best in the area. No doubt about it! More

by SCIFIRE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel J. Varnes
Jan 11, 2023 -

Toyota of Kent responded

Scifire2000, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

January 05, 2023

The service men and women especially Dan is so kind and prompt in keeping me informed and helping keep my car in great shape so it lasts for a long long time reliably… it’s my means to making it to my job More

by EMILY.POULSON1961@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 11, 2023 -

Toyota of Kent responded

Hello Emily.poulson1961@icloud.com, thank you; we appreciate your feedback!

January 04, 2023

Very courteous Kept me informed as to what was going on with my truck . Out More

by RDAVIS113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 06, 2023 -

Toyota of Kent responded

Rdavis113, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2023

Very courteous and efficient with my service appointment while I waited for my vehicle. Gives updates often if needed. More

by sfodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale, Burnside
Jan 06, 2023 -

Toyota of Kent responded

Sfodor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

I come to Toyota in Kent because of John Blasik in service department, he is trustworthy. More

by JOHNFNEMEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
Jan 06, 2023 -

Toyota of Kent responded

Johnfnemec, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 02, 2023

Clean and quick service. Reached out to me as soon as possible when service was completed. More

by DJACARBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Jan 06, 2023 -

Toyota of Kent responded

Hi Djacarbone, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 02, 2023

Very cordial, knowledgeable, worked hard to ready vehicle for transfer to me. Salesman Ryan helpful when briefly stranded ( car wouldn't start), Had to perform reset. More

by WOODRIDGE8845
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olson
Jan 06, 2023 -

Toyota of Kent responded

Woodridge8845, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

January 02, 2023

The service center staff is always warm and professional. This time, they had me in and out for an oil change and tire rotation in less than 45 minutes, AND they washed my car. Fantastic! More

by DKHATCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center staff
Jan 06, 2023 -

Toyota of Kent responded

Dkhatchett, we are so pleased you enjoyed your visit to Toyota of Kent!

January 02, 2023

Service advisers were friendly, knowledgeable, professional and treated you as a real customer. Service techs did a good and timely job. Would recommend this dealership for future service. More

by DAG3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Burtland
Jan 06, 2023 -

Toyota of Kent responded

Dag3000, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

January 02, 2023

Disappointed that the website said $54. 99 for an oil change and when I was finished I paid $100 and only had $22 wipers installed. Will be shopping around next time. More

by Robskywars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Kent responded

Hi Robskywars thank you for taking the time to leave us your honest feedback. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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