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695 Reviews of Toyota of Kent - Service Center
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January 14, 2023
The people who helped me were polite and knowledgeable. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. More
by SANDRAWOODBY
Verified Customer
January 13, 2023
Good quick service. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. More
by Neil.paolucii
Employees Worked With
Other Employees :
Tiffany Lucas
January 13, 2023
As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. Toyota does it right does it fast and reasonably priced. More
by TLENNON45
Employees Worked With
Other Employees :
Tiffany Lucas
January 13, 2023
The Service department works like a well oiled machine. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Just one problem….the new coffee machine has too many choices. More
by BETHRUFFING44
Employees Worked With
Sorry, didn’t get names
January 13, 2023
Kelly was so nice and professional to us. Highly recommend! She went above customer service for us. Highly recommend! She went above customer service for us. More
by CHOWATJET
January 09, 2023
Today's service was for my 2012 Prius V, with 150k miles. Plusses: Ready for me on time, service took a bit less time than expected. The maintenance I had scheduled was fairly priced, and the work done w Plusses: Ready for me on time, service took a bit less time than expected. The maintenance I had scheduled was fairly priced, and the work done well. My interface with the Service Rep "Don" was very good - nice guy! Minuses: I was informed my rear brakes were "down to nothing" after only 50k miles. The OEM brakes lasted 100k miles, so I had an issue with getting only half the expected life from the replacement brakes. I had them replace the worn brakes again, and we'll see if they "did it right" this time. (My driving habits have not changed...) The courtesy car wash was a D+. Lots of spotty crud left on the vehicle, and rear window and hatch areas were still quite dirty. More
by rwvesel_1
Employees Worked With
Don
January 09, 2023
The BEST customer service around! Dealership is always clean, and the entire staff is very friendly and helpful! I recommend them to all of my friends. Dealership is always clean, and the entire staff is very friendly and helpful! I recommend them to all of my friends. More
by VOLGIRLT
Employees Worked With
January 06, 2023
Don is always extremely helpful! This time, I was there for an unexpected visit. He got the car in and had it diagnosed quickly, then resolved the issue within a few hours, So app This time, I was there for an unexpected visit. He got the car in and had it diagnosed quickly, then resolved the issue within a few hours, So appreciated! Hope someday you can bring Cassie back, too. She was also a wonderful and knowledgeable partner. More
by LCLARK3
Employees Worked With
griffin, cassie (former)
