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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 21, 2023

Dale was great to work with, he was friendly, pleasant and professional. The service to my car was on time, I was kept informed about the progress and timing for completion and my car was washed before it More

by MLNICKSON577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Jan 24, 2023 -

Toyota of Kent responded

Mlnickson577, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We do hope we can be of assistance in the future. Take care!

January 19, 2023

They listen to my issues and have promptly addressed them. I believe they do the best they can with those complicated auto systems. More

by RANDTM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
Jan 23, 2023 -

Toyota of Kent responded

Hi Randtm09, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

January 19, 2023

Very friendly people and person I dealt with explain everything to me. He answered all questions. More

by HDEAN275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 23, 2023 -

Toyota of Kent responded

Hdean275, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

January 19, 2023

Fast, professional and friendly service writers, and the truck was cleaner than when we came in. More

by Vwhite1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get her name
Jan 23, 2023 -

Toyota of Kent responded

Vwhite1024, thank you for your kind words and this wonderful review! We hope to see you soon!

January 18, 2023

Always pleasant and efficient I never have had a bad time here. And very reasonable thank you John More

by ljlkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Jan 23, 2023 -

Toyota of Kent responded

Hi Ljlkate, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

January 17, 2023

Quick friendly service and comfortable waiting area. Free car wash finalized a great visit. Thank you. More

by QUARTELWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 23, 2023 -

Toyota of Kent responded

Quartelwilliam, thank you for sharing your positive experience! We're looking forward to your next visit with us!

January 17, 2023

Always great service and recommendations. We called for an appointment and had one that same day. Keep doing what you doing. You are my families choice for service. More

by ACXSSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Employees and Mechanics
Jan 23, 2023 -

Toyota of Kent responded

Hello Acxssmith3, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 15, 2023

Excellent service. The appointment was timely and John, the service rep, processed everything quickly. John was friendly and cordial as always. I will say I was a li More

by DEHOWDYSHELLJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, in service. Tom in sales
Jan 18, 2023 -

Toyota of Kent responded

Hi Dehowdyshelljd, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

January 15, 2023

The staff was helpful and kept me updated. I would definitely go back to have more work done. More

by LISA_KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Jan 23, 2023 -

Toyota of Kent responded

Lisa_knapp, we are so happy to read such a great review about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2023

Great Team to work with. We purchased 3 new Toyota’s for our employees and the team at Toyota of Kent are the best! More

by SCOTT@STOPWATCHUSA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bonina
Jan 18, 2023 -

Toyota of Kent responded

Scott@stopwatchusa.com, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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