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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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September 12, 2023

The service department gentleman was very courteous and promptly took care of me. Also spoke to Tyler in Finance about an extended warranty for my vehicle. He was courteous also and answered all of my qu More

by NA72coupons
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Toyota of Kent responded

Na72coupons, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

September 12, 2023

So far-so good in the service dept. -came early and was out early as well More

by grangerss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 03, 2023 -

Toyota of Kent responded

Grangerss, thank you for your kind words and this great review!

September 08, 2023

Took my daughters car in for service. Daniel was courteous, professional, friendly. They were able to fix the issue with her tire. Very happy with the efficiency of Toyota service departm More

by mkmrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 03, 2023 -

Toyota of Kent responded

Mkmrusso, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

September 05, 2023

Pleasant service professionally handled. Pleasant waiting area. I would recommend the dealership to my friends. More

by Dstansberry47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
Oct 03, 2023 -

Toyota of Kent responded

Dstansberry47, thank you for sharing your positive experience! We hope you have a great day!

September 01, 2023

Excellent customer service and the car service was timely along with great communication! I will be back. More

by Ssectaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 29, 2023

Your service advisors are excellent. In particular, I have developed on going trust with Don Grand. His guidance in my Siena and Camry’s service helps me feel confident on the road. More

by Bhardwaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
Sep 01, 2023 -

Toyota of Kent responded

Bhardwaj, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We look forward to your next visit! Take care!

August 24, 2023

Professional and polite. Staff is friendly and helpful. Service is top rate. Always pleased with service. More

by jrfair99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Aug 28, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

August 23, 2023

Never a problem. Great service. People are always friendly and willing to explain what they did More

by Glontzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 30, 2023 -

Toyota of Kent responded

Glontzm, we are glad we could help! We look forward to your next visit. Take care!

August 19, 2023

It was great. Very fast service. The porter named Jacob was very helpful finding where to go for the service department More

by Lovemytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 23, 2023 -

Toyota of Kent responded

Lovemytruck, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Your service department is very good. John always takes good of me. I’ve always been satisfied with your service department More

by Drpcatwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service department
Aug 19, 2023 -

Toyota of Kent responded

Drpcatwork, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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