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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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February 07, 2023

i have been coming here since I bought my car in 2012. Their service is woderful. I won't let any other place service my car. More

by maryannsiciarz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Toyota of Kent responded

Maryannsiciarz, we are so happy to read such a great review about Toyota of Kent! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 03, 2023

Good job. I like how I have the same guy every time. He remembers to push in my mirror after the car wash. More

by FARRAH MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John?
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Feb 07, 2023 -

Toyota of Kent responded

Farrah Miller, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 02, 2023

Pleasant, professional, fast service. Everyone was nice, and took the time to explain the problem. One of them even came to my house to explain the problem because they couldn't reach me More

by MADMIKES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Feb 05, 2023 -

Toyota of Kent responded

Hi Madmikes1, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2023

Fast service appt. Knowledgeable service agent. In and out quickly. Planning to keep this vehicle a long time. More

by BRESJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Feb 05, 2023 -

Toyota of Kent responded

Bresjs, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 01, 2023

One of the BEST dealerships I have ever dealt with. I've been using this facility since I moved to Ohio almost 8 years now. The entire staff is not only very professional but extremely friendly. More

by JLATRON134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2023 -

Toyota of Kent responded

Jlatron134, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

January 31, 2023

Best sales and service in the Kent/Akron area. Professionalism and courtesy every visit. Recommended! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Toyota of Kent responded

Hi Mike, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

January 30, 2023

Couldn't figure out the problem but are replacing parts that would cause the problem More

by ESKWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Feb 01, 2023 -

Toyota of Kent responded

Eskwyatt, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

January 29, 2023

Friendly and quick service. Professional. Pleasant waiting area Easy to schedule the appointment by phone More

by JFRYMAN0404
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 01, 2023 -

Toyota of Kent responded

Hello Jfryman0404, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 27, 2023

Awsome! Quick! Helpful! Honest! Clean!Great experience all around.Depenable!super nice people! Great coffees More

by DEBBERS1286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

Service is always fast and does a great job. I appreciate the honesty! Thank you More

by JULIACHABOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale (service)
Report | Print
Jan 29, 2023 -

Toyota of Kent responded

Juliachabola, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent.

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