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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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March 10, 2023

I went to get my brakes done and now my truck sound like it's dragging More

by ELIZAMSMITH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Mar 18, 2023 -

Toyota of Kent responded

We are disappointed to hear that you did not have a more positive experience with us at Toyota of Kent. Please give our service manager a call at 330.673.200 and we would love to get this resolved.

March 07, 2023

Great group of staff. Grateful attitude. Pleasure talking with. Bought my Rav4 in Wooster after they got one from out of town. 2021-100miles at sale, only 10115 miles sin More

by PLUFF96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Toyota of Kent responded

Hi Pluff96, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 07, 2023

Even after I bought a used Buick Encore there, I still go there for service because I have been with them for many years and John Blazsik and the service technicians are so good. They are my team! More

by ONEARTYLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik, Tom Powers, Service Technicians
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Mar 10, 2023 -

Toyota of Kent responded

Oneartylady, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you again for leaving us this response!

March 07, 2023

The work was done in a prpomt and professional manner. Other than that I don't have anything else. More

by NOMELAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
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Mar 10, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2023

Very friendly service and inform what needs to be changed also provide recommendations for future service. More

by KAKAQJ
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Toyota of Kent responded

Kakaqj, we are so happy to read such a great review about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 04, 2023

Brought my Highlander in for scheduled maintenance . Very easy to schedule on line. Only had to wait a short time for service to be completed. Received the complimentary car wash and was on my way. More

by DLOWEN1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Toyota of Kent responded

Dlowen1461, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

March 02, 2023

No waiting, great service, always leave the dealership knowing that I can always trust Don Joseph in Kent. I have been a customer for over 25 years! More

by JUDYKAMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik service department
Report | Print
Mar 06, 2023 -

Toyota of Kent responded

Judykaminski, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 01, 2023

John Blazsik is great. He made sure I knew what was happening with my car. He is kind,efficient,an expert. The Service Dept is great . I only come here for my car needs . More

by RKLEIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik excellent
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Mar 04, 2023 -

Toyota of Kent responded

Hi Rklein3, thank you so much for your positive comments about Toyota of Kent! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2023

Thank you to Daniel Varnes! A pleasure to do business with him! Always pleasant and always professional. More

by CSBRADEN0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 04, 2023 -

Toyota of Kent responded

Csbraden0214, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2023

It was the best vehicle recall I have ever experienced. The staff are friendly and accommodating. The television programming was lacking but hey nothings perfect. More

by nbagnato5733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2023 -

Toyota of Kent responded

Nbagnato5733, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please don't hesitate to reach out!

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