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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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March 23, 2023

Service representative was great, knowledgeable, and very professional. It was a delight dealing with him. 😊 More

by efalcon1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 26, 2023 -

Toyota of Kent responded

Efalcon1199, your satisfaction is our top priority. We hope to see you soon!

March 23, 2023

Friendly and knowledgeable. I would recommend this dealership to my friends and family. Thank you More

by JBREID82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 26, 2023 -

Toyota of Kent responded

Jbreid82, we're happy to hear you had such a positive experience with our team!

March 23, 2023

Great customer service and support team members. Always greeted with a smile. John Blazsik is a very professional individual who always goes out of his way to ensure that all of my issues/concerns a More

by tcondit68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 26, 2023 -

Toyota of Kent responded

Tcondit68, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Our service yesterday was friendly and efficient. I've always appreciated the car wash. Thanks. More

by SFEIN0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2023 -

Toyota of Kent responded

Sfein0, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2023

They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale, Andrea, (everyone at maintence dept), Tiffany Lucas
Mar 26, 2023 -

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 21, 2023

Toyota Kent gives the best service, we appreciate their efforts and services. The last service on our Highlander was fast and fully completed the service department explained me what it needed to be done a More

by DAVIDRADAMSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 26, 2023 -

Toyota of Kent responded

Davidradamsr, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

March 20, 2023

Everyone I encountered in the service dept. was friendly, polite and understanding. Appreciate everything very much. More

by sulloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 26, 2023 -

Toyota of Kent responded

Sulloyd, thank you for sharing your positive experience! Until the next time we meet, take care!

March 15, 2023

Came into Toyota of Kent to get recall work done. Don was super friendly, helpful and communicated everything I needed to know. I was in and out in less than 25 min. The short term rental they gave More

by jillw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don & (the woman who handles rental cars, can't remember her name)
Mar 18, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 15, 2023

Best service department EVER. Honest and friendly. Make you feel like a VIP when you're there! More

by JOSTLUND8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2023 -

Toyota of Kent responded

Jostlund8, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 13, 2023

I was disappointed because my low air pressure light came on 5 minutes after I left. I had to reset it to get it to go off. I feel like I will have to go elsewhere to have the tires checked now. More

by KSD1632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 18, 2023 -

Toyota of Kent responded

Ksd1632, it is disappointing for us to hear that your experience was anything less than great. Please give our service manager Nick a call at 330.673.2200 and we would love the chance to get this problem solved. Thanks again.

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