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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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May 05, 2023

Kurt Fry is an excellent mechanic, He knows my truck inside and out and explains any problems I might be having. More

by JOHNMF100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Fry
May 12, 2023 -

Toyota of Kent responded

Johnmf100, we really appreciate your feedback! If you're ever in need of more help, please let us know!

May 04, 2023

Work completed in a timely manner and quality brake service performed. Interaction with Service personnel was excellent. More

by GROBERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel John - excellent
May 12, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2023

For the second time the service department at Toyota of Kent has gone above and beyond to help me with an issue that other dealerships couldn't fix. I cannot say enough good things about them. More

by SCOX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 12, 2023 -

Toyota of Kent responded

Scox1, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2023

Great service Would be nice to be treated as a valued loyal customer by the dealership. Why isn't there a loyalty program or veterans discount available? More

by JOHNMICHAELMCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
May 12, 2023 -

Toyota of Kent responded

Johnmichaelmcn, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

May 02, 2023

Very much appreciate the special attention from Dale Burnside who has been my most recent contact. He listens carefully and addresses all my concerns and helps me plan my upcoming maintenance (which is More

by RAINES1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not need help from any of the other departments this time.
May 12, 2023 -

Toyota of Kent responded

Raines1930, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

May 02, 2023

Dan was a very good representative of your customer service. He knew I didn’t want to wait at the dealership for a long time so he made me aware when I could bring the car in to minimize that. They More

by CATHYLYNNMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 12, 2023 -

Toyota of Kent responded

Cathylynnmason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. If you have any further questions, please don't hesitate to reach out!

April 28, 2023

Took our 2012 RAV & 2017 Corolla in for an oil change. Decent price (with offer coupon). Not much of a wait time. More

by YOB_EIDDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside, Andria Allgood
May 01, 2023 -

Toyota of Kent responded

Yob_eidde, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent.

April 27, 2023

Always receive fast, friendly and efficient service every time I bring my car in. They always explain why if any work needs to be done. More

by HAYES9476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Kent responded

Hayes9476, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

April 27, 2023

I have worked with Toyota in Kent for many years. Don Joseph Toyota was so good to me, having leased more than a few cars and now have purchased one. Toyota of Kent is proving to be on par with Don More

by BSLIFE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
May 01, 2023 -

Toyota of Kent responded

Bslife1, we are so pleased you enjoyed your visit to Toyota of Kent!

April 25, 2023

John Blazsik in the service department is wonderful to work with! Thank you, John! 5 stars More

by PAMIEDB01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
May 01, 2023 -

Toyota of Kent responded

Hello Pamiedb01, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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