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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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February 06, 2024

The most friendly, helpful & professional staff. One of the best dealerships & service department in NE Ohio. Highly recommended. More

by Valerie richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Report | Print
Feb 09, 2024 -

Toyota of Kent responded

Valerie Richards, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 10, 2023

Very friendly and professional personnel. Excellent service department with knowledgeable service writers. They don't make unnecessary repairs. More

by jmiller3403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Report | Print
Oct 12, 2023 -

Toyota of Kent responded

Hi Jmiller3403, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 04, 2023

Very friendly,helpful & professional staff. One of the best dealerhips & service department in NE Ohio. Highly recommend. More

by RickH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in Service dept
Report | Print
Oct 06, 2023 -

Toyota of Kent responded

Rickh, we are so happy to read such a great review about Toyota of Kent! We can't wait to see you again, have a great day.

October 03, 2023

Fantastic Dealership. and wonderful service! I’ve purchased all of my cars there, and the service department kept each in excellent condition. John Blazsik is very professi More

by Janet Fullerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Report | Print
Oct 04, 2023 -

Toyota of Kent responded

Janet Fullerton, we are so happy to read such a great review about Toyota of Kent! We're looking forward to your next visit with us!

October 01, 2023

John was very helpful in taking care of my lexis Car during my visit for oil change More

by Naman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , John
Report | Print
Oct 03, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us!

September 27, 2023

I received great intake service John was very personable and efficient. My car was serviced as they said in about an hour. The only down side was my car was “washed” and returned to me completely wet, the b More

by SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
September 22, 2023

Great service but note not to crank emergency brake on stick shift that owner cannot get it released. More

by grettajane53
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 03, 2023 -

Toyota of Kent responded

Thank you for this review and we will pass along your comment to the team!

September 20, 2023

Our service director, Dan, was very very helpful throughout the entire process. Providing great and timely feedback throughout the process. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Stacey
Report | Print
Oct 03, 2023 -

Toyota of Kent responded

Dave, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2023

The staff will always go out of their way to make sure your visit is as efficient and pleasant as possible. Pricing and work time are discussed beforehand so there are never any surprises. More

by Pat4527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blaszik
Report | Print
Oct 03, 2023 -

Toyota of Kent responded

Pat4527, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 16, 2023

Dale in the Service Department is always so friendly and helpful. He makes you feel welcome and valued as a customer. More

by christinestewart1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Oct 03, 2023 -

Toyota of Kent responded

Christinestewart1109, we are so pleased you enjoyed your visit to Toyota of Kent! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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