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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

February 16, 2022

Very neat and clean facility. Work on car was within the time stated. Staff was pleasant and professional. Was pleased the staff I interacted with were wearing mask. Was equally More

by LHADDENROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Don Grand
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2022

My car needed to be towed into the shop… They took care of me in a short amount of time. So courteous and caring! Staff is so professional. More

by NONNI402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Granney
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

February 14, 2022

Great service. I will miss the Joseph’s and thier business. Hope the business remains good More

by ADELBERT.CLAYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 24, 2022 -

Toyota of Kent responded

Hi there, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2022

Matt Roberts, Trevor and his team are incredible. They were respectful, timely and informative. I give them my highest recommendation. More

by HINDELCORY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2022

John Blazsik in service is my go to guy. For 15 years, he has helped me with every need. I trust him to always tell me the truth. As long as he is there, I will never use another dealership. More

by SWATTS947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2022

The staff was very accommodating seeing that I thought the service was scheduled for that day when in all actuality it had been scheduled for the next day. I appreciated the patients and availability they More

by JESS291402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 11, 2022

As usual, good experience with maintenance check. Courteous, professional, efficient, timely, comfortable, experience and got a car wash too! More

by JFRAHLICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 10, 2022

Mechanics are very thorough and pay attention to detail Service Department are always very helpful and accommodating. Highly recommend over any Toyota dealer near me!!! More

by GARYJR3213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

February 10, 2022

Service department is efficient and pleasant. They took care of everything we asked them to do. More

by PJWELSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seervice
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 10, 2022

Felt pressured throughout the process. The fact that they will not accept checks from Credit Unions is mind-blowing and likely illegal. Will never purchase another car there More

by GACKERMA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Shultz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
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