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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,158 reviews

March 23, 2022

Everyone is always so friendly I went in for a oil change and came out with a new car I was so glad that Gary from Don Joseph Toyota came and talked to me about a new car while I was getting my oil change I More

by MAURICEPERKINS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Mar 25, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 22, 2022

Would have achieved five stars if I was accommodated better when my car broke down. More

by KARENUHALIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazek - Service
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Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by.

March 22, 2022

The service is done in a timely and professional manner. The facility is clean and the staff is helpful and pleasant. More

by BEVO8746
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2022

They provide xxxxtle do the job well. otherwise nothing else is special about the experience More

by R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
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Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2022

As usual, great service! The requested work was done in a timely fashion and completed the first time. More

by JLEPKOWSKI
Customer Service
Recommend Dealer
Yes
Employees Worked With
John in Service Dept.
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Mar 24, 2022 -

Toyota of Kent responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 21, 2022

Service was speedy and courteous, and they told us the truth about Toyota maintenance packages. :) More

by RICKPERRYZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Toyota of Kent responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2022

Good service. Quick and everyone very nice. Goes over what was done to the car. More

by SWEST0358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Mar 22, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 18, 2022

Have used this dealership for sales and service for the last 20 years and have always been very satisfied! More

by WGDEAN3201
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 24, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2022

They are very helpful and do what’s best for you. I would definitely recommend them to anyone More

by KAYYYMAY22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
Report | Print
Mar 24, 2022 -

Toyota of Kent responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2022

This experience has been so simplified and easy, great work Toyota of Kent for over delivering. More

by TMDEWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bonina
Report | Print
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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