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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

March 07, 2022

The service writer John is awesome. Missed seeing Jeff the Service manager. The lube technicians Cory and Owen did a great job More

by JSTARCH18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 07, 2022

The staff was courteous and helped with an issue I had. It seemed to take a very long time for an oil change and tire rotation especially with having an appointment but everything was addressed and taken More

by JENN.HANFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

I bought my car from Don Joesph Toyota in 2006. They, now Toyota of Kent, has done EVERY service to the us car and I can’t/won’t sell/trade it for anything. It runs like new and is rock solid becau More

by CHUCKLACHANCE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serivce department
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2022

A Toyota owner for @40 years, the quality, service and reliability has always been excellent! My last salesperson, Gary Latera, is conscientious, knowledgeable and helpful. The Kent location is very conve More

by SAND12363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Latera
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

Friendly and helpful. Would definitely return in the future. Justin was great and helpful as well. More

by COURTNEYBARNETT39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

the service is excellent, the waiting area is comfortable, the staff is great but I miss the chocolate chip cookies. blame COVID for that! More

by MSICIARZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Grand
Mar 24, 2022 -

Toyota of Kent responded

Thank you so much for the amazing review. We really appreciate your feedback about us at Toyota of Kent. As for the chocolate chip cookies, we are also very upset with them being gone but we are hoping to get them back very soon!

March 04, 2022

Had my oil changed. Fast and efficient. Also suggested new cabin filter. Showed me dirty one. 🤗 More

by SUESCHAETZLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Pleased with service John is excellent taking care of my car and seeing service is complete. Always consult me to advise of need attention More

by JFM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Could have taken a little less time. I appreciated detailed analysis. I think that the fact that the audio amplifier just that morning reported no audio of any time was available (CD, sa More

by WHUBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2022

I thought they should have at least washed my car and put some gas in it More

by DENNY626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Someone from our staff will be reaching out to you in the very near future.

Mar 24, 2022 -

DENNY626 responded

Ok thanks

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