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Toyota of Kent
Kent, OH
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,158 reviews
Verified Customer
March 30, 2022
John was a big help--keeping me informed as the work progressed. Waiting area is still as pleasant as ever, though I was disappointed that free coffee apparently is no longer offered. progressed. Waiting area is still as pleasant as ever, though I was disappointed that free coffee apparently is no longer offered. More
by ANN.PATELLA
Employees Worked With
John in Service Dept.
March 30, 2022
I have purchased 10 new suvs and two Avalon Great sales and service see you soon and service see you soon More
by FSTARWALLY
March 29, 2022
Bill was my salesman, did an amazing job finding the suv I wanted, and in the time that I needed it. Dale is in finance and explained all my options, warranties, etc. and made the whole purchasing experi I wanted, and in the time that I needed it. Dale is in finance and explained all my options, warranties, etc. and made the whole purchasing experience easy and stress free. Would definitely recommend Toyota of Kent to friend and family . More
by SCHULZ.JACKIE
Employees Worked With
Bill, Dale
March 29, 2022
Don was a true professional. He explained everything They were going to check on my 2011 Avalon. He made sure I knew my interior air filter needed replaced. He explained everything They were going to check on my 2011 Avalon. He made sure I knew my interior air filter needed replaced. More
by GREGGGILL50
Employees Worked With
Don
March 29, 2022
Service was prompt. Because I needed to drop my car off before work, it was finished before my originally scheduled time. The representative with whom I worked (Dan), Because I needed to drop my car off before work, it was finished before my originally scheduled time. The representative with whom I worked (Dan), was very friendly. More
by RLHAYES06
March 28, 2022
Service was good, friendly people. Only complaint is that I explicitly asked if there were any coupons or discounts available and I was told that they didn't think so. I then looked at Only complaint is that I explicitly asked if there were any coupons or discounts available and I was told that they didn't think so. I then looked at the website and found a $100 coupon. I would think that they should have pointed that out to me since I explicitly asked about it. Other than that is was a good experience. More
by DEBACHU
Employees Worked With
Don't recall
