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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

March 15, 2022

Everyone was so helpful. Service was done quickly. They got the part immediately when needed and as a bonus they even washed my car! More

by DBR768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea was great!
Mar 24, 2022 -

Toyota of Kent responded

Hi! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2022

Very pleasant experience. The recall work was done in a timely manner and the inspection found other problems which need addressing. More

by BOYCE1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vernes
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2022

Great dealership and I enjoyed working with Thom Powers. It was a nice and easy experience. More

by LANSINGERW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas powers
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with Thom! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2022

My 1st experience was good so far. Hoping for continued good service since dealership was recently sold to Ganley. More

by GRACHUBKA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2022

Dan & the service team up front on the service lane to the team who worked on my TRD PRO did a great job. Open communication throughout the morning and afternoon with a clean car ready to be picked up by More

by GraHaJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

March 15, 2022

Everyone we dealt with was sincere and helpful. Dealing with finance with Toyota of Kent was the easiest and least stressful experience we've had with any car purchase or lease. More

by JOHN@BURNELL
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2022

Everyone is neat, does not waste time. The work is done right. Glad the new owner kept the same workers!! More

by CHOJNACKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day! Take care!

March 11, 2022

They have a very good service department-John is the best-very trustworthy and communicates well- More

by JOHNFNEMEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

Everyone that works there is professional and personable which makes for a truly great experience More

by NAYRAY55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Olmstead
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

Tyler was amazing in getting the car that I wanted in just 1 week. The entire process of turning in my lease, purchasing the new car and getting the instructions on the new car were handled quickly and p More

by 522GSUES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Bonina
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help! Take care!

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