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Toyota of Kent
Kent, OH
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,158 reviews
April 07, 2022
I really like this dealership and Steven did a great job! He is pleasant, knowledgeable & professional. I will always come back to this dealership. He is pleasant, knowledgeable & professional. I will always come back to this dealership. More
by JACKIESTONEKING
Verified CustomerEmployees Worked With
Jessica & Steven 5 Stars
April 07, 2022
The entire buying process was handled professionally and quickly. Highly recommend this dealership. Very pleased. quickly. Highly recommend this dealership. Very pleased. More
by MASINMIKE2001
April 06, 2022
The Service department is very, very knowledgeable and friendly. They always work with me to get the service done that I need, no more, no less. friendly. They always work with me to get the service done that I need, no more, no less. More
by K.KEMMERLINE
Employees Worked With
John Blazak
April 05, 2022
Tyler went above and beyond! Not crazy about the extra $1000 over MSRP as this ended up more expensive then any other dealer but the level of service mostly made up for price. Not crazy about the extra $1000 over MSRP as this ended up more expensive then any other dealer but the level of service mostly made up for price. More
by LIBBYF0
Employees Worked With
Tyler
April 05, 2022
Super painless buying process and the pricing was well exactly what I was expecting. Would absolutely purchase from here again. exactly what I was expecting. Would absolutely purchase from here again. More
by PETER67
Employees Worked With
April 05, 2022
I had trouble finding a lease on a tacoma at other dealerships and Toyota of Kent helped me find a tacoma I loved and a great lease price. Trevor was a phenomenal salesman and Matt also a great help! dealerships and Toyota of Kent helped me find a tacoma I loved and a great lease price. Trevor was a phenomenal salesman and Matt also a great help! I would highly recommend this dealership to anyone and look forward to more deals here! More
by NHOPP
Employees Worked With
April 05, 2022
Friendly, helpful and honest great sales people a good place to do business. I would buy there again place to do business. I would buy there again More
by LVALVANO7158
Employees Worked With
Other Employees :
Gary Letarra, Tiffany Lucas
April 04, 2022
How could I not give a top rating? The service was great, the work done quickly, the personnel friendly and helpful, AND the cost came in much lower than was estimated! The service was great, the work done quickly, the personnel friendly and helpful, AND the cost came in much lower than was estimated! More
by ANN.PATELLA
Employees Worked With
John in Service Dept.
April 04, 2022
THE BEST PLACE TO TAKE YOUR CAR! The staff was so helpful and courtious! Explained everything that was being done. Would go back in a heartbeat if I need anymore service The staff was so helpful and courtious! Explained everything that was being done. Would go back in a heartbeat if I need anymore service More
by DBR768
Employees Worked With
Other Employees :
Tiffany Lucas
April 04, 2022
Made appointment for rear pads and rotors two weeks in advance. Upon arrival for the appointment, was told the wait would be 1.5 hours. I was informed after 2.5 hours they didn't have the rotors in stock advance. Upon arrival for the appointment, was told the wait would be 1.5 hours. I was informed after 2.5 hours they didn't have the rotors in stock and would have to wait while they went to get them. Job was completed after 3.5 hours. Only after my questioning was I told the rotors they used were not even from Toyota. Why go to the dealership (and pay more) when they don't even use OEM parts? Why were there no rotors in stock when I made an appointment? Totally irritating service visit. People were friendly and the waiting are is clean, but will probably not return. More
by CDSITKO
Employees Worked With
service department
