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Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
April 05, 2022
Super painless buying process and the pricing was well exactly what I was expecting. Would absolutely purchase from here again. exactly what I was expecting. Would absolutely purchase from here again. More
by PETER67
Verified CustomerEmployees Worked With
April 05, 2022
I had trouble finding a lease on a tacoma at other dealerships and Toyota of Kent helped me find a tacoma I loved and a great lease price. Trevor was a phenomenal salesman and Matt also a great help! dealerships and Toyota of Kent helped me find a tacoma I loved and a great lease price. Trevor was a phenomenal salesman and Matt also a great help! I would highly recommend this dealership to anyone and look forward to more deals here! More
by NHOPP
Employees Worked With
April 05, 2022
Friendly, helpful and honest great sales people a good place to do business. I would buy there again place to do business. I would buy there again More
by LVALVANO7158
Employees Worked With
Other Employees :
Gary Letarra, Tiffany Lucas
April 04, 2022
I’ll never purchase a vehicle from anyone else except Toyota of Kent. I am a lifetime customer. Toyota of Kent. I am a lifetime customer. More
by JENIFERC26
April 04, 2022
Made appointment for rear pads and rotors two weeks in advance. Upon arrival for the appointment, was told the wait would be 1.5 hours. I was informed after 2.5 hours they didn't have the rotors in stock advance. Upon arrival for the appointment, was told the wait would be 1.5 hours. I was informed after 2.5 hours they didn't have the rotors in stock and would have to wait while they went to get them. Job was completed after 3.5 hours. Only after my questioning was I told the rotors they used were not even from Toyota. Why go to the dealership (and pay more) when they don't even use OEM parts? Why were there no rotors in stock when I made an appointment? Totally irritating service visit. People were friendly and the waiting are is clean, but will probably not return. More
by CDSITKO
Employees Worked With
service department
April 04, 2022
THE BEST PLACE TO TAKE YOUR CAR! The staff was so helpful and courtious! Explained everything that was being done. Would go back in a heartbeat if I need anymore service The staff was so helpful and courtious! Explained everything that was being done. Would go back in a heartbeat if I need anymore service More
by DBR768
Employees Worked With
Other Employees :
Tiffany Lucas
April 04, 2022
Service manager was upfront and honest about the work that needed to be completed and the quality was good that needed to be completed and the quality was good More
by LRR
Employees Worked With
Other Employees :
Tiffany Lucas
April 04, 2022
How could I not give a top rating? The service was great, the work done quickly, the personnel friendly and helpful, AND the cost came in much lower than was estimated! The service was great, the work done quickly, the personnel friendly and helpful, AND the cost came in much lower than was estimated! More
by ANN.PATELLA
Employees Worked With
John in Service Dept.
April 03, 2022
Well worth the trip. Had exactly what I wanted and the staff was pleasant and helpful Had exactly what I wanted and the staff was pleasant and helpful More
by DEAWHR
Employees Worked With
April 03, 2022
Top notch. I spent a few weeks and contacted a few dealers to find a new Tacoma. Trevor went above and beyond to help me find one. Walked me through every step I spent a few weeks and contacted a few dealers to find a new Tacoma. Trevor went above and beyond to help me find one. Walked me through every step and was always able and available to answer questions. Could not ask for better. More
by 4thandDun
Employees Worked With
Trevor Kovacs
