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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

April 13, 2022

Love the service department. You pull inside out of the weather, see your advisor and then you either wait or they will call you when it's done. It doesn't get much easier than t More

by MBENNETT8
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 13, 2022

A very good service with very knowledgeable staff. Kudos to all. Thanks John once again you have done an exceptional job. More

by ORREYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept Manager: John
Apr 15, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope you have a great day!

April 13, 2022

Everyone was friendly and helpful. They worked as a great team to get me the car I wanted with no hassle! And at an excellent price. I was very pleased with the whole process. I LOVE More

by PENTEK.TAMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Apr 15, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 12, 2022

We were happy to get our Prius. The process was smooth. It would have helped had the dealer furnished us an itemized invoice stating what model and trim and optional package we More

by GC.JD88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Apr 14, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

April 12, 2022

Very quick and cost effective repair to my 2010 Tacoma. Definitely recommend this dealership. Thanks. More

by RCEFUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 14, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for the recommendation, and have an amazing day!

April 12, 2022

They were able to get us in on short notice for an oil change and tire rotation, but didn’t fill up wiper fluids. More

by TIM_GRUBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 14, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this does not happen again.

April 12, 2022

The service department employees are always very kind and helpful on the phone and in person. In communicating the car service or repair needs, they are informative on what needs are and the price associat More

by RADWOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None in those departments
Apr 14, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2022

Easy to schedule appointments. Friendly, knowledgible and professional service associate ( Dan ). Quick and efficient service. More

by SKAISERDO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 14, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 11, 2022

Always tops in service. Never take my vehicle anywhere else. Courteous, great quality of work, answer all my questions, and concerns. More

by REDMICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
Apr 13, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 11, 2022

Got everything done as scheduled and reviewed everything with me. Happy with this experience last week. More

by JONELLEMILCHAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dpt
Apr 13, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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