Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,114 reviews
April 18, 2022
The best experience buying a car. I will always refer them. Definitely returning to Toyota of Kent for my next car. I will always refer them. Definitely returning to Toyota of Kent for my next car. More
by CHRISTYMISE
Verified CustomerEmployees Worked With
April 18, 2022
Everything was fine and Toyota is great cars but needs to work better at being on same page, salesman willing to understand what the customer needs/wants, and Finance Manager needs to work on his handshake. work better at being on same page, salesman willing to understand what the customer needs/wants, and Finance Manager needs to work on his handshake. Otherwise, good experience. I also felt I was more comfortable talking about a car than the salesmen were. More
by SRK51210
Employees Worked With
Gary Tetera, etc
April 16, 2022
Great experience loved the efficiency and honesty of the staff . My fmaily has bought from Toyota for years staff . My fmaily has bought from Toyota for years More
by JASMINE.TRUEX
April 16, 2022
Great work. ..my car was finished much more quickly than expected. The service person kept me apprised of the progress on my car and decisions I needed to make. A ..my car was finished much more quickly than expected. The service person kept me apprised of the progress on my car and decisions I needed to make. A pleasant experience. Thank you. More
by KAPICHOLA
Employees Worked With
Service Department
April 14, 2022
Was only there a little over an hour. Process went quick. However, I had my own financing at a lower rate and was informed that I couldn’t use it and had to finance through one of there l Process went quick. However, I had my own financing at a lower rate and was informed that I couldn’t use it and had to finance through one of there lenders. Cost me a whole percentage point. More
by OMEGATMK
Employees Worked With
April 14, 2022
Great experience! They were able to get me in quickly and finished in good time. I appreciated the ride home to wait for the service. They were able to get me in quickly and finished in good time. I appreciated the ride home to wait for the service. More
by GRACIELOVE1753
Employees Worked With
Daniel V.
April 13, 2022
Service Dept. is always helpful, efficient and provides me excellent customer service. They are great at informing me of what is going on when I am waiting. is always helpful, efficient and provides me excellent customer service. They are great at informing me of what is going on when I am waiting. More
by LORAC
Employees Worked With
Don Grand
