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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

April 23, 2022

The dealership has a convenient location, helpful staff and technicians, and a comfortable atmosphere in the waiting area. More

by KLEPPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2022

Have always enjoyed family owned dealerships. I know Don Joseph doesn’t own it anymore but most of the employees are still there. That’s good. Don’t want to become just a number. More

by RBRINEHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan , parts employee
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Apr 25, 2022 -

Toyota of Kent responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

April 22, 2022

Tyler was a huge help! Awesome people to work with and great knowledge of the vehicles. More

by JARYNHEISER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
Other Employees : Tyler, Tiffany Lucas
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Apr 25, 2022 -

Toyota of Kent responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tyler here at Toyota of Kent! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2022

Excellent service my truck was done in very reasonable time. Very easy to make an appointment More

by SETERRY002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 23, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Oct 10, 2023 -

SETERRY002 responded

Excellent service

Oct 10, 2023 -

SETERRY002 responded

Excellent service

April 21, 2022

Very good timing One hour is one hour. Very courteous service men Free car wash More

by CAR1379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
Report | Print
Apr 23, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 21, 2022

Don Grand is a pleasure to deal with. The service staff is cordial and helpful. More

by RJMSAUVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Apr 23, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope you have a great day!

April 21, 2022

No pressure, just recommended service and a timeline as to when it should be completed More

by AKEREN138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Apr 23, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 21, 2022

Prompt efficient service. Everyone was very accommodating and professional. They did what I came in for and didn’t push for any other services. More

by ROVERSUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Varnes
Report | Print
Apr 23, 2022 -

Toyota of Kent responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

April 21, 2022

Everything was great from the sales to the finance part. Gary was very helpful and made sure I got what I wanted More

by SHANESACHER6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
Other Employees : Gary Letera
Report | Print
Apr 23, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope you have a great day!

April 20, 2022

Always a pleasure having any work done here! Very easy to talk to, very laid back attitude, I have never been disappointed here. More

by HOLLIS16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Apr 22, 2022 -

Toyota of Kent responded

Hi, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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