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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

May 02, 2022

Friendly, knowledgeable, competent, fast service, additional words to get to the fifteen work minimum wow that's it More

by KLPLLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian
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May 04, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

April 30, 2022

Always friendly, ready to get problem rectified and get you in and out quickly! I feel they never try to get you to have something done that doesn’t need fixed! More

by BHOHMAN1192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department!
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May 03, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2022

I spent a few weeks car shopping, and it was such a pleasant experience once I walked into Toyota of Kent. Great dealership. More

by RACHELBSTUTZMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Toyota dealer was great my sales guy was great he went over all the options and radio with me. Overall I would buy again More

by FASTVELOSTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom powers great sales guy
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Apr 30, 2022 -

Toyota of Kent responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 29, 2022

Always courteous and respectful of each customer’s time and needs while completing what needs to be done More

by RLCFRONTDESK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 30, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

April 28, 2022

I appreciated getting next day service and like how Andria used text messaging to keep aware of my service status. Thanks! More

by DAN@DNSYOUNG.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
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Apr 30, 2022 -

Toyota of Kent responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 28, 2022

Sales man was very polite and professional. The finance guy was a complete pleasure to deal with. Never tried to push us into anything. Just showed us options and let us decide. I wouldn’t hesi More

by GARY.ANSELL3618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven was our salesman and Dale took care of finance
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Apr 30, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 28, 2022

Great, quick service. Wish they had loaners available for longer services…say if the service is expected to take 2 hours or more. More

by PKORKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

April 28, 2022

Very friendly and professional. Got me in and out in reasonable amount of time. Informed me of all necessary procedures. More

by JMUELLER20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Apr 30, 2022 -

Toyota of Kent responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 28, 2022

The service center is great. The sales team, not so much. The waiting area here is great also. More

by MATTWEBSTER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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