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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

July 13, 2023

I have gone to this dealership for many years and will continue to do so because of their service and friendliness. More

by eugenekovach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazik
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Jul 19, 2023 -

Toyota of Kent responded

Hi Eugenekovach, thank you so much for your positive comments about Toyota of Kent. Have a fantastic day!

July 13, 2023

Great service desk. Great maintenance service would recommend them any time. John is the best More

by Pjohnson4216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Jul 19, 2023 -

Toyota of Kent responded

Pjohnson4216, we are glad we could help! We look forward to your next visit! Take care!

July 13, 2023

Have bought many cars and years of services. Friendly, helpful, considerate and extra special thanks to John K in Service who goes the extra mile! More

by LFERRATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John K? In service
Report | Print
Jul 19, 2023 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 12, 2023

Called on Monday. ., had appt on Wed.. took 30 mins. I have no complaints. Would recommend. More

by Fras52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 14, 2023 -

Toyota of Kent responded

Hi Fras52, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2023

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Jul 12, 2023 -

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

July 08, 2023

Listened to my request and got the car I requested within the time frame we agreed upon. More

by CHAPY52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers
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Jul 12, 2023 -

Toyota of Kent responded

Chapy52, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 07, 2023

nice place to do business,good people ,good service. I would recommend toyota of kent to others. More

by PJRZONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Kent responded

Pjrzone, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2023

Service department was super quick and efficient. John kept me updated as they rotated my tires and changed my oil. Wandered up to the showroom and spoke with some of the staff there too, they are ve More

by TylerCash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Report | Print
Jul 10, 2023 -

Toyota of Kent responded

Thank you for the stellar review! We will be sure to pass along your kind comments to the team here at Toyota of Kent. We hope to see you soon. Take care!

July 06, 2023

I had a dead battery still under warranty and they prorated it and replaced it for me More

by Sandylee514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel J Varnes
Report | Print
Jul 09, 2023 -

Toyota of Kent responded

Sandylee514, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2023

Goes above and beyond - prompt, upfront and respectful of customers. Easy to schedule appointments and have great loyalty rewards. Never gone anywhere else. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 09, 2023 -

Toyota of Kent responded

Helen, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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