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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

May 06, 2022

The service was prompt. All parts were available for 2 recalls. The service personnel were polite. More

by PAMCARTERWILEY
Recommend Dealer
Yes
Employees Worked With
Unknown
May 08, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2022

Took care of a tire that was leaking when I purchased it from them. Got me in and I waited less than an hour. No anguish at all. Even washed the car! More

by RBURGESS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
May 08, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2022

I've been coming to this Toyota dealership for many years. John Blazsick has been my 'guy' for service. He is always kind, polite and patient. He remembers me when I come through the door and laughs More

by MKB1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsick
May 08, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to John Blazsick here at Toyota of Kent! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2022

Market adjustment was a little disappointing, but the dealership was accommodating and alright to work with. More

by SAMUEL.LEACH1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Toyota of Kent responded

Hello Samuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

Everything went well, except that after my wife drove the car away, there was a loud banging sound coming out of the left front wheel area. She brought it back to the dealership and it turns out that the mec More

by BRESJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic
May 09, 2022 -

Toyota of Kent responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 05, 2022

I have gotten my oil changed at this dealership twice. Both times I have requested a car wash at the initial checkin and was told it is part of the service. Both times I had to request a wash when I was t More

by VICTORIA.CHENOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Toyota of Kent responded

Hello Victoria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Toyota of Kent is my dealer of choice. We have purchased 3 vehicles from this dealership and I plan to continue. I’ve always received the best deal and a pleasant experience. More

by STEPHEN.G.CRISWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 06, 2022 -

Toyota of Kent responded

Hi Stephen, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

I was told what they would do for my 60000 mile service and was told that it would take 2 hours and I was gone in a little less. I'll keep coming back. More

by MAJOE539
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donald Grand and others walking by.
May 07, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2022

very friendly service, car was ready to go when i got there, quick and easy process More

by MILLER.8853
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Dodge
May 06, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 04, 2022

I have always relied on the professionalism of the staff and competent technicians who have worked on my vehicle. It boils down to trust. I rely on genuine Toyota parts & service as well as the knowledgeabl More

by JRM0891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazik
May 06, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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