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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

May 24, 2022

The service was good and the staff was professional and kind, everything went well no problems More

by ERINHSU18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Powers
May 26, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We look forward to your next visit! Take care!

May 21, 2022

Great experience with this dealership! Everything was quick, easy and smooth. I'll definitely go back to them in the future. More

by MWVINCENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan, Tiffany Lucas
May 23, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2022

the finance and sales agent were especially good. no high pressure, a pleasant experience all the way around More

by BILLCHRISSHELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : bill handschumaker
May 23, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

Communication is pretty good, they were fast, and courteous. I went in for my 60K mile service, but not much about the maintenance was explained until the end. They did give me an estimate on the fro More

by m.j.davanzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Always great service. Friendly, timely and professional. Been doing business with them for 3 years now and will continue to do so. More

by TODHUSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
May 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Great as always. Keep up the greatness. Has been great for many years. Keep on going. More

by JKLINGLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B in service department
May 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Long time customer of this dealership and service department personnel. They do what I ask, keep me informed of progress and any recommendations for additional service needs. More

by JSALERNO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 23, 2022 -

Toyota of Kent responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 19, 2022

ordered in Dec. picked up in May Love the truck not the wait. ect,ect More

by FSMFRONTDESK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

Fast friendly service. Got the exact truck I wanted before estimated delivery! Delivery process was fun and exciting. More

by NATHANLBROCKWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Powers
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 19, 2022

I always have excellent service when I bring my Tacoma to get serviced there. Thank you! More

by LILREBEL2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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