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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

June 09, 2022

I took my truck into get looked at because the brakes and alignment didn’t feel right. The job took looser than we both thought and you offered to take me home and come back and pick me up when it was ready. More

by ELMER_NOVAK
Recommend Dealer
Yes
Employees Worked With
Don. In service
Jun 11, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Friendly, efficient, professional, diligent, fair, open about prices and services, clean lounge, always have great coffee More

by PATCHARGINBOLTS
Recommend Dealer
Yes
Employees Worked With
Don
Jun 11, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

No one gave me a car book when I bought the car so that is why I am giving this rating. More

by H0NGGANL
Recommend Dealer
No
Employees Worked With
Other Employees : Tiffany Lucas
Jun 10, 2022 -

Toyota of Kent responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

June 08, 2022

Always a wonderful experience at Toyota of Kent. Service was faster than expected...our second vehicle purchased at Toyota of Kent and it won't be our last! More

by TONI.RAVIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2022

I myself had a great experience with Toyota Kent! Bought a used vehicle that had a minor issue and Toyota of Kent took care of everything hassle free! More

by CHARLES53.CF
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 08, 2022

Always a great opportunity to get a great cup of java. Blah blah blah blah More

by SHERLOCKARTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Receiving dept.
Jun 10, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Love it. I’ve gone there for years and everyone has always been very nice and honest. Will continue to recommend you to everyone i know More

by KATHYMARUNA
Recommend Dealer
Yes
Employees Worked With
Don in service.
Jun 08, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 07, 2022

Are all personnel are very friendly. The service employees really take their time to let you know what they observed and also explained how they fixed the problem with my 4 runner. More

by ANDREAFRHODES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the names!!!
Jun 08, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

June 07, 2022

Good,professional,courteous and knowledgeable took good care of us and would recommend this dealership to friends More

by M1522B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven Olmsted
Jun 08, 2022 -

Toyota of Kent responded

HI, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

June 07, 2022

An excellent experience with this dealership. This is my third car purchased from them. The salesman, Trevor, took so much time with me explaining everything. I felt very comfortable through the More

by megr825
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Jun 08, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you, and have a fantastic day!

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