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Toyota of Kent

Kent, OH

4.8
1,126 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,126 reviews

August 22, 2023

The employees at Toyota of Kent are great! We’ve been going here for years and always have a nice experience. Our saleswoman, Kaylee, did a great job and was very pleasant throughout the whole More

by Haley.m.walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Toyota of Kent responded

Hi Haley.m.walsh, thank you so much for your positive comments about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2023

It was great. Very fast service. The porter named Jacob was very helpful finding where to go for the service department More

by Lovemytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 23, 2023 -

Toyota of Kent responded

Lovemytruck, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Your service department is very good. John always takes good of me. I’ve always been satisfied with your service department More

by Drpcatwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service department
Aug 19, 2023 -

Toyota of Kent responded

Drpcatwork, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

August 15, 2023

The staff at Toyota of Kent are very professional, friendly, and knowledgeable. I am confident in their service. More

by miamisteve88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Extremely flexible service department and very helpful. I saved the wrong date for my appointment and they were able to fit me in without question. More

by socchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Service Department
August 10, 2023

Nice, clean, friendly , professional ,honest place. Service amazing quick, I would recommend to all my family and friends!! More

by Bobbil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Aug 13, 2023 -

Toyota of Kent responded

Hi Bobbil! We're so happy we were able to help you out! We hope to be of service to you again in the future. Take care!

August 10, 2023

Very quick, helpful and to the point. They didn’t try to add anything on. Fixed when I came in for. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Toyota of Kent responded

J, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2023

1st time visit for 20k check up, everything went really well, answered questions and was extremely quick. Great 1st time experience More

by Steve Ator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in Service
Aug 13, 2023 -

Toyota of Kent responded

Steve Ator, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 09, 2023

Dan is fantastic in Service department. Always a great experience! Workers are always friendly and look out for your best interest More

by Morrismatthew15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service 5 stars
Aug 11, 2023 -

Toyota of Kent responded

Morrismatthew15, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

August 07, 2023

Great service team. Friendly staff. Wish they showed a little more appreciation on the management end in the way of customer loyalty. No complaints with service team, no More

by JOHNMICHAELMCN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
Aug 11, 2023 -

Toyota of Kent responded

Hi Johnmichaelmcn! We're happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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