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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

July 28, 2023

My salesman , Tom Powers , was great! Couldn’t ask for a better experience from start to finish. I will definitely continue to buy from Tom in the future. More

by Plumber dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers
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Jul 30, 2023 -

Toyota of Kent responded

Plumber Dude, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

July 28, 2023

Everyone is very nice & very efficient. They greet you the minute you come in & get you checked in right away. The dealership is clean & comfortable. Very happy with this dealership. More

by caspidle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Toyota of Kent responded

Caspidle, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 27, 2023

John in the service department was amazing to work with. He was able to answer all my questions and put me at ease. More

by carrieconley99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service department
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Jul 30, 2023 -

Toyota of Kent responded

Carrieconley99, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

July 25, 2023

Dale Burnside is always courteous and keeps me informed on what is needed. Top notch professional. More

by hammondsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
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Jul 29, 2023 -

Toyota of Kent responded

Hammondsr, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

July 25, 2023

Short staffed this day but Don was doing his very best to take care of clients More

by Luke410
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Jul 29, 2023 -

Toyota of Kent responded

Luke410, thank you for your kind words! We hope to be of service to you again in the future. Take care!

July 24, 2023

Both the Service Center and Dealership have good and honest people, who will save you money. Being a young woman, it’s really easy to get taken advantage by people who try to make extra money, but Toyot More

by J.J.R43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Jul 27, 2023 -

Toyota of Kent responded

Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2023

Friendly and efficient service department with a knowledgeable team. Always have my vehicle serviced by them. More

by Diana Rhoads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 24, 2023 -

Toyota of Kent responded

Diana Rhoads, we really appreciate your feedback! We look forward to your next visit. Take care!

July 18, 2023

John in the service department is always helpful and professional. I appreciate the personal attention. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blaczik in Service
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Jul 27, 2023 -

Toyota of Kent responded

Barbara, thank you for your kind words and this wonderful review! We look forward to your next visit!

July 14, 2023

Everyone I dealt with did a great job. I am very satisfied with the service is received. More

by Teknomom47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Dodge
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Jul 14, 2023 -

Teknomom47 responded

Great job!

July 13, 2023

no body wants to work there. Wanted to make arrangements to have a few things done in service they said it is sale job. sale said it service. would like better people there. More

by MOLICKDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
2.0
This rating includes all reviews, with more weight given to recent reviews.
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