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Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
July 12, 2022
Great service all departments work like a clock each on their own. My salesman was super kind as was his boss and the financial officer.. I have bought my cars there for 40 years their own. My salesman was super kind as was his boss and the financial officer.. I have bought my cars there for 40 years More
by BENROCK1994
Verified Customer
July 11, 2022
Great dealership, from the front desk to the service department, all are friendly and customer service oriented. These people are what make your dealership special. department, all are friendly and customer service oriented. These people are what make your dealership special. More
by CAFLEMING0
July 10, 2022
couldn't have had a better experience, great group of people! stress free. had everything ready, come switched out my 19 for a 22 and was on my way!! people! stress free. had everything ready, come switched out my 19 for a 22 and was on my way!! More
by PLINNEAN73
July 09, 2022
Friendly sales persons. Facility clean with great coffee! Informed of wait times and next steps Facility clean with great coffee! Informed of wait times and next steps More
by STOWBARRS
July 08, 2022
Very nice Dealership to deal with; love their attention to detail with my car and family. to detail with my car and family. More
by BENHRUHLINCO
Employees Worked With
July 07, 2022
We have always liked this service center and have been going here for many years. Unfortunately they failed to notice my car's battery was going bad (on an almost 9-year-old car...???) and we ended up wit going here for many years. Unfortunately they failed to notice my car's battery was going bad (on an almost 9-year-old car...???) and we ended up with a dead battery the day before we left for vacation. That's why we pay big bucks to go to Toyota Service. During my most recent visit, the customer service person didn't bother to look up what my car had had done previously, and took my word for it that it needed a 60K mile check-up, which I had just guessed at when I made the appointment. Fortunately I realized later that it was due for a 65K service. Big difference. More
by ABCDEBROUX
Employees Worked With
Dale Burnside
July 06, 2022
I trust this dealership. Good communication and service. I highly recommend them. They are thorough and work is done well. Good communication and service. I highly recommend them. They are thorough and work is done well. More
by JAMR964
