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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,158 reviews

August 06, 2022

Everyone is pleasant and take good care of you and your car. I do like the way they text and email you for appointments. More

by MAXNED1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No dealt with any of the management yet.
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Aug 12, 2022 -

Toyota of Kent responded

Maxned1, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you so much again for your feedback! We hope you have a great day!

August 06, 2022

Great experience, I would definitely recommend service here. The staff was friendly and the work was done quickly! More

by HARLEYHALL56
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 12, 2022 -

Toyota of Kent responded

Hi Harleyhall56, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

August 06, 2022

on time, efficient and friendly. John was professional, friendly and knowledgeable . He has always been the best to work with More

by RRANGO
Customer Service
Recommend Dealer
Yes
Employees Worked With
John b
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Jun 12, 2024 -

Toyota of Kent responded

Rrango, thank you so much for your high rating and nice comments!

August 06, 2022

Tom Powers was awesome. He kept me up to date while waiting on my new vehicle. He walked me thru all the features when I received my vehicle. He didn't pressure me into buyi More

by IRISHTAZZY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Aug 12, 2022 -

Toyota of Kent responded

Hi Irishtazzy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2022

The service was quick with no charge. Thanks for getting me in with short notice! More

by KOSTKERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Genthner
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Aug 07, 2022 -

Toyota of Kent responded

Kostkerry, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2022

Excellent in meeting our needs. He was very good in meeting our needs and beyond. Thank you Gary. More

by LARRYDAVIES322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Genthner
Report | Print
Aug 07, 2022 -

Toyota of Kent responded

Larrydavies322, we are so happy to read such a great review about Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2022

Car is great. $5,000 over sticker price. Price gouging. Not necessary, not right. Bought the car anyway. More

by WOLFEJEN59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2022 -

Toyota of Kent responded

Hi Wolfejen59, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

Fast and friendly reception for service appt. Car was ready in less time than promised. More

by BRAUNINGJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Aug 07, 2022 -

Toyota of Kent responded

Brauningjr, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

August 04, 2022

Toyota of Kent is top-notch. Every person we encountered was friendly and helpful. Our sales agent, Andrea took such great care of every detail. Tyler in finance was knowledgeabl More

by A.Bernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea, Tyler
Report | Print
Aug 07, 2022 -

Toyota of Kent responded

A.bernard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 03, 2022

Selection of vehicles was disappointing but customer service was top notch from beginning to end. More

by DENISEWILLIAMS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
Other Employees : Bill Handschmauker
Report | Print
Aug 07, 2022 -

Toyota of Kent responded

Denisewilliams89, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

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