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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

July 15, 2022

Good service and great communication - took care of recalls and celebrated my good fortune to have a 12 year-old Prius that is still running well! More

by LANUMMOHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jul 19, 2022 -

Toyota of Kent responded

Lanummohan, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 15, 2022

I went for check on my battery but Dale and his crew found some other problems that they took care of. More

by SLHANLEY
Recommend Dealer
Yes
Employees Worked With
Dale burnside
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Jul 19, 2022 -

Toyota of Kent responded

Hi Slhanley, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Would not recommend this dealership to anyone, they would not deal with even the most minimal amount More

by TANDJFEAR
Price
Recommend Dealer
No
Employees Worked With
Ryan Urban
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Toyota of Kent responded

Hi there! I am very sorry to hear about your experience with us. I would like to be able to chat about what went wrong, and see how we can fix it. My name is Kaylee and I am the customer relations manager here and I would love to be able to chat, give us a call anytime. Our number is 330.673.2200. Thank you for your review, and again I apologize for your experience.

July 14, 2022

My first time visiting Kent Toyota was a good experience. Friendly people, nice dealership and our sales person, Mike Sheppard was really pleasant to work with. More

by THESECCOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
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Jul 19, 2022 -

Toyota of Kent responded

Theseccos, it's experiences like yours that really keep us motivated! I will pass it along to Mike of the review left! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2022

I had been looking at cars for over a month and this experience by far was the best. The whole process from start to finish was very easy! Everyone was very helpful. More

by NFOX37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and tyler
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Jul 19, 2022 -

Toyota of Kent responded

Hi Nfox37, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

July 14, 2022

Steven did a great job helping me with my Highlander. It was a very easy buying experience. More

by RAGEKC10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
Other Employees : Steven Olmsted
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Jul 19, 2022 -

Toyota of Kent responded

Ragekc10, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 14, 2022

Such a great experience! Thoughtful and thorough staff made the buying process less stressful. Thankful for the kind and friendly service. More

by SALMA.HALLETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
Other Employees : Steven and Tyler
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Jul 19, 2022 -

Toyota of Kent responded

Salma.hallett, we are so pleased you enjoyed your visit to Toyota of Kent! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2022

Everyone very helpful and friendly. Mike Sheppard was very patient whit our questions and helped us get what we were looking for More

by Davood provdoot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike sheppard
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Jul 19, 2022 -

Toyota of Kent responded

Davood Provdoot, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2022

My first experience with Kent Toyota was a good one. There was no high pressure sales and everyone acted professionally. I would recommend for anyone to give them a try even if you are not interested More

by RSTORMA72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
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Jul 19, 2022 -

Toyota of Kent responded

Hello Rstorma72, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 12, 2022

We had a very pleasant car buying experience - no stress and friendly people! Nice facility also. Traded in a SUV and car for a hybrid Rav4. We like our new ride! More

by CATHYHANSMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
Other Employees : Tom Powers, Tyler Bonina
Report | Print
Jul 19, 2022 -

Toyota of Kent responded

Cathyhansman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We can't wait to see you again, have a great day.

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