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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

July 21, 2022

Took to long for oil change and tire rotation. I was there for 2 hours More

by KEVINDOBIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota of Kent responded

Kevindobis, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2022

Tommy is amazing! Great team and we will surely be back! Thanks to all of you for making our experience so easy and fast! Our daughter is loving her first car!!! More

by WJJANE09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy and Tyler the finance guy!
Jul 24, 2022 -

Toyota of Kent responded

Wjjane09, we are so pleased you enjoyed your visit to Toyota of Kent! We do hope we can be of assistance in the future. Take care!

July 21, 2022

It is still Don Joseph excellent service quality. After four RAVs from the dealership It was so sad to see the Joseph name gone from the building. More

by KITMYERS23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 24, 2022 -

Toyota of Kent responded

Hi Kitmyers23, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Most of everyone has stayed after the switch and we strive to make everyone feel welcomed!

July 21, 2022

Mr. Don is always helpful, positive, and friendly. He went out of his way to fix my hood latch right in the drop off area! More

by DIANARHOADS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service *****
Jul 24, 2022 -

Toyota of Kent responded

Dianarhoads, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

Everyone was kind, knowledgeable, patient, and informative. All of the questions asked were answered without hesitant, and if they weren’t sure multiple sources confirmed before provide a valid an More

by RAJINAADHIKARI592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota of Kent responded

Rajinaadhikari592, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 19, 2022

Friendly, helpful and professional staff. The service is always timely. It’s a pleasure to do business there. More

by PFINLEY1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grand
Jul 22, 2022 -

Toyota of Kent responded

Hi Pfinley1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 19, 2022

Great service - It was easy; I was in & out! Everyone was very professional. Thank you! More

by PKFISTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jul 22, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2022

Andria was great to work with. She was friendly and answered all my questions. She made the process very smooth and we didn't have to spend the whole day there doing paperwork and More

by Eherring1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Allgood
Jul 19, 2022 -

Toyota of Kent responded

Eherring1, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you need anything in the future, please feel free to give Andria a call ! Thank you so much again for your feedback! We hope you have a great day!

July 16, 2022

Always excellent service. Keep you updated. Thorough. Very nice staff. And washed my car. Ty More

by GUIDOJAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Toyota of Kent responded

Guidojam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2022

All of tje staff I encountered were very friendly and efficient. Dan explained repairs thoroughly and notified me when finished. More

by SUZIG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 19, 2022 -

Toyota of Kent responded

Suzig13, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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