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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

July 28, 2022

Dale was once again very helpful, as this time they were trying to figure out why my 3 week old battery in my 2017 RAV4 wouldn't start my car. He was able to fit me in on a Saturday morning, so I was able t More

by RAINES1930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Burnside and the workers in the service department
July 28, 2022

Steve Olmsted was ultimate professional! He Did everything I asked of him! He found the truck of my liking! The whole process was perfect! Tyler in finance was just a great help and total More

by MICHFAN330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I worked with Steve Olmsted, and Tyler in Finance!
July 27, 2022

I arrived for service and there was no wait to check in. Everyone was friendly, polite and helpful. More

by BOROBILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department.
July 26, 2022

Mine is the second car purchased by my family in the last month from Andria at Toyota of Kent. She is excellent to work with- professional and fun! I will highly recommend that anyone looking for a new or us More

by CREALE003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andri
July 26, 2022

The employees are so friendly. The technicians are extremely knowledgeable and very skilled at servicing any Toyota Vehicle. The service building is very well maintained and is More

by GCOOK2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazik
July 26, 2022

This is my third Corolla from this dealership. That should speak volumes. I'm just loving my newest car- drives beautifully, easy to maneuver, everything easy to reach, two steps away from driving More

by NINGERBIL74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill- five stars!
July 23, 2022

Knowledgeable sales people- easy to speak with-not pressured-once got to finance went fast- process would go faster if sales people were allowed to make deals on there own without “managers” input. More

by MICHAEL.TESTA2604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shepperd
Jun 12, 2024 -

Toyota of Kent responded

Hello Michael.testa2604, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2022

Bought a new Highlander and was not offered Toyota financing. Having an exceptional credit score was given financing at 6.59%. Highway robbery. Immediately refinanced at 3.5% at a home town bank. Taki More

by jogle66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Kent responded

Jogle66, we regret to hear that you had this experience with us.

July 22, 2022

Everyone was very nice and accommodating. They made me feel like a valued customer. Thanks! More

by KOSTKERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota of Kent responded

Kostkerry, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

July 22, 2022

I was treated very well. The staff is helpful. Couldn’t ask for a better place to buy a car. I would recommend them to others. More

by PAMELA.D.GRAVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shepard
Jul 24, 2022 -

Toyota of Kent responded

Pamela.d.graves, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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