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Toyota of Kent
Kent, OH
1,157 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,157 reviews
August 20, 2022
My sales person didn’t keep following up with me but I still did to insure that I was interested in leasing a product with him. Didn’t get the tutorial on how to use my radio. Salesman also didn’t seem to still did to insure that I was interested in leasing a product with him. Didn’t get the tutorial on how to use my radio. Salesman also didn’t seem to know much information about the product I wanted. Had to keep looking up specs. Salesman did say to call with any questions but acted like I could figure it out with my age. The process was pushed through quickly which is great but not in the manner I expected. The deal I got for my truck was very good and in budget which is why I stuck with the dealer. The finance gentleman, Tyler was great to work with, honest, and up front. More
by CRZY91MARO
Verified CustomerEmployees Worked With
Gary Laterra
August 20, 2022
Friendly and helpful very patient and willing to do a little extra work to help me get my truck little extra work to help me get my truck More
by BRIANSADDLER44
August 19, 2022
Great job! Oil change was quick and easy. I loved your coffee machine! It works great Oil change was quick and easy. I loved your coffee machine! It works great More
by JSPETROVIC
Employees Worked With
August 19, 2022
Would not honor my 3 year service guarantee I was given from Don Joseph Toyota. For 35 dollars lost a lifelong customer. Sad from Don Joseph Toyota. For 35 dollars lost a lifelong customer. Sad More
by BGK024
Employees Worked With
August 18, 2022
Extremely friendly and knowledgeable. Excellent experience while buying a used vehicle and happy with the trade-in value that I received. Excellent experience while buying a used vehicle and happy with the trade-in value that I received. More
by GRAMANERO
Employees Worked With
August 17, 2022
The repair appears to have fixed the issue. I gave 3 stars for being addressed as “Hon” during 4 phone conversations. Is not an appropriate or professional term to use when addressing busin I gave 3 stars for being addressed as “Hon” during 4 phone conversations. Is not an appropriate or professional term to use when addressing business customers. More
by Birdhouse
Employees Worked With
Switchboard receptionist
August 17, 2022
The folks at Toyota of Kent of kind and helpful. They listened and I got exactly what I wanted. Stephen, Ryan, and Tyler were great! They listened and I got exactly what I wanted. Stephen, Ryan, and Tyler were great! More
by SS
August 17, 2022
Exelent service, it only take me less then an hour to go home with my new ride home with my new ride More
by BILLYOO2012
Employees Worked With
Other Employees :
Tiffany Lucas, Kaylee Genthner
August 16, 2022
Don in the service department was very thorough and professional. I appreciated the work they did and the time they spent reviewing it with me. professional. I appreciated the work they did and the time they spent reviewing it with me. More
by MASONCYD
Employees Worked With
Don in Service
