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Toyota of Kent
Kent, OH
1,157 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,157 reviews
September 13, 2022
I was taken very good care of. The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done wel The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done well and I have no problems. They were also honest with me regarding other work that was done and gave me good advise for the future if my car. No one tried to sale me another car. More
by CLCLSCHLABACH
Verified CustomerEmployees Worked With
Service department
September 13, 2022
The service Dept. once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure t once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure there is nothing left behind on servicing my Highlander. Always friendly and professionals. Thank you guys. David R Adams More
by DAVIDRADAMSR
Employees Worked With
Don, Matt, and Tyler. great customer service.
September 09, 2022
Excellent experience with Mike Sheppard. He made me feel comfortable throughout the entire process. He made me feel like a valued costumer. He took the time to go over everything I needed to He made me feel comfortable throughout the entire process. He made me feel like a valued costumer. He took the time to go over everything I needed to know and let me know I could get in touch if I ever had a question. Quick and painless experience! I love my new Rav4! More
by KALLY508
September 09, 2022
Satisfied with the work that was done on my 2014 toyota sienna van this past week. sienna van this past week. More
by EGONZALE0
Employees Worked With
September 09, 2022
I brought my car in because of an error message that said '12 volt battery low. I was able to get my car in quickly. The spent the entire day doing diagnostics which I appreciated. The error message did n '12 volt battery low. I was able to get my car in quickly. The spent the entire day doing diagnostics which I appreciated. The error message did not surface (and the testing all was 'normal'. I was pleased that they took the time to try to identify the problem (it has not displayed again). I also appreciated the customer service treatment I received. More
by LRANUCCI
Employees Worked With
September 08, 2022
My experience at Toyota of Kent was good. Employees were knowledgeable and helpful with my purchase Employees were knowledgeable and helpful with my purchase More
by BSAENGSIPHANH1
