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Toyota of Kent

Kent, OH

4.8
1,158 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,158 reviews

September 22, 2022

The service people are excellent and take very good care of your car. I would highly recommend them to anyone looking for a good competent service. More

by BOBANDBONNIEEVANS
Recommend Dealer
Yes
Employees Worked With
Service Manager
Nov 03, 2022 -

Toyota of Kent responded

Bobandbonnieevans, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

September 22, 2022

Fast maintenance visit. Reasonably priced. Comfortable waiting room. All good! Good advice about refueling procedure. More

by BRESJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

September 22, 2022

With my past experiences of an amazing start with dealerships turning into nightmares after buying the car, I have to rate Toyota of Kent 4 stars. Our relationship right now is going to be 7 years (6 More

by CARSON.HOLLAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young
September 21, 2022

We would not go anywhere else but to Toyota of Kent to service my 2020 Sienna van. Love this car and love this service! More

by CHRISCRIST2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us!

September 21, 2022

The service was fast and friendly and the waiting area clean and well lit. I also enjoyed be able to work online with the free wi-fi. More

by JWAPPNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall her name.
Nov 03, 2022 -

Toyota of Kent responded

Jwappner, thank you for your kind words and this wonderful review!

September 20, 2022

Very good experience. Works with my schedule. Fair prices. Clean and spacious waiting room. Very nice. More

by MAIL4KLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Nov 03, 2022 -

Toyota of Kent responded

Hi Mail4kline, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

September 20, 2022

Every time I have had a problem with my auto they have been there for me everyone from the sales force to service to maintance have always been great More

by MARKENDOUG8
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juston
Nov 03, 2022 -

Toyota of Kent responded

Markendoug8, we are so happy to read such a great review about Toyota of Kent! Thanks again for the recommendation, and have an amazing day!

September 20, 2022

Everyone was so friendly and helpful. I worked with Anthony and Justin and they were great with helping decide which car was best for me! More

by BROOKE.MARIOLA
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Nov 03, 2022 -

Toyota of Kent responded

Brooke.mariola, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2022

Great service. The only reason I docked the rating one star was because I had an appointment and it still took a super long time to get an oil change. Other places More

by zblevs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Zblevs, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

September 20, 2022

Great deal and staff. Thanks . Love our car. No pressure from staff. Very helpful. Good experience. More

by BLANGAN714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andria
Nov 03, 2022 -

Toyota of Kent responded

Blangan714, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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