Toyota of Kent

We’ve always had good experience at this particular Toyota dealership, my dad got an FJ a while back and it was finally my turn to buy my own vehicle. First day we showed up on the lot we were already Toyota dealership, my dad got an FJ a while back and it was finally my turn to buy my own vehicle. First day we showed up on the lot we were already having a great experience! Everyone we worked with was personable and honest. The primary contact for me, Ryan, was just an all around awesome guy. Great humor, very charismatic, kept us in the loop every step of the way by personally calling and texting me. I’m not sure the process could have been any better than what it was. Thank you to all the folks at Toyota, Kent that helped make this experience what it was! More

Had a headlight issue. ...the repair was quick and easy .... i liked the way the staff kept in touch with me..... ...the repair was quick and easy .... i liked the way the staff kept in touch with me..... More

The work was done faster than expected. John was helpful, friendly and efficient.. Very good service John was helpful, friendly and efficient.. Very good service More

A friendly and relaxing environment with helpful people who don’t just feel like they are out to take your money who don’t just feel like they are out to take your money More

Good online/phone/text communications. Service department is top notch. Always a smooth transition. Love Toyota Service department is top notch. Always a smooth transition. Love Toyota More

The complimentary inspection is a lie! This has been proven to me during past few years that this dealership does no inspection on your car and send you home with a fake report. Discounts This has been proven to me during past few years that this dealership does no inspection on your car and send you home with a fake report. Discounts also are for marketing only and you don't actually get them. No car wash as well. I don't recommend this place! More

Courteous and inviting atmosphere. Staff genuinely interested in customer satisfaction from the minute you walk through the door. Staff genuinely interested in customer satisfaction from the minute you walk through the door. More

I was taken very good care of. The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done wel The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done well and I have no problems. They were also honest with me regarding other work that was done and gave me good advise for the future if my car. No one tried to sale me another car. More

The service Dept. once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure t once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure there is nothing left behind on servicing my Highlander. Always friendly and professionals. Thank you guys. David R Adams More

My appointment was easy, quick and painless. The attendants were amazing and very professional, as always. The attendants were amazing and very professional, as always. More