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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

September 21, 2022

The service was fast and friendly and the waiting area clean and well lit. I also enjoyed be able to work online with the free wi-fi. More

by JWAPPNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall her name.
Nov 03, 2022 -

Toyota of Kent responded

Jwappner, thank you for your kind words and this wonderful review!

September 20, 2022

Very good experience. Works with my schedule. Fair prices. Clean and spacious waiting room. Very nice. More

by MAIL4KLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know any names.
Nov 03, 2022 -

Toyota of Kent responded

Hi Mail4kline, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

September 20, 2022

Every time I have had a problem with my auto they have been there for me everyone from the sales force to service to maintance have always been great More

by MARKENDOUG8
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juston
Nov 03, 2022 -

Toyota of Kent responded

Markendoug8, we are so happy to read such a great review about Toyota of Kent! Thanks again for the recommendation, and have an amazing day!

September 20, 2022

Everyone was so friendly and helpful. I worked with Anthony and Justin and they were great with helping decide which car was best for me! More

by BROOKE.MARIOLA
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Nov 03, 2022 -

Toyota of Kent responded

Brooke.mariola, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2022

Great service. The only reason I docked the rating one star was because I had an appointment and it still took a super long time to get an oil change. Other places More

by zblevs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Zblevs, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

September 20, 2022

Great deal and staff. Thanks . Love our car. No pressure from staff. Very helpful. Good experience. More

by BLANGAN714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andria
Nov 03, 2022 -

Toyota of Kent responded

Blangan714, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 19, 2022

John was very great about getting me checked in! The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can te More

by KATIECATCHER1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Nov 03, 2022 -

Toyota of Kent responded

Katiecatcher1315, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

September 19, 2022

Excellent service. Very friendly. Very knowledgeable. Worked with us. Definitely a well prepared dealership. Would shop there again More

by CARSONDIANE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dodge
Nov 03, 2022 -

Toyota of Kent responded

Carsondiane, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2022

Dale was super helpful and made sure the belt on my car was tightened! I was very grateful. More

by BARNESKL25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Nov 03, 2022 -

Toyota of Kent responded

Barneskl25, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

September 17, 2022

After a through inspection of my car they found out why the tire was rubbing on the inner fender. Unfortunately they do not have the part available. Waiting on my next appointment More

by GORDONWHITE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don in Service Department was very helpful and understanding
Nov 03, 2022 -

Toyota of Kent responded

Hello Gordonwhite, thank you; we appreciate your feedback! We hope to see you soon!

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