Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,114 reviews
September 27, 2022
Very good visit. Arrived a few minutes early and was taken care of right away. I was told about an hour and they had me out the door in about 30 minutes. Very goo Arrived a few minutes early and was taken care of right away. I was told about an hour and they had me out the door in about 30 minutes. Very good service. More
by JAMECONE
Verified CustomerEmployees Worked With
Daniel Varnes
September 27, 2022
Gary Letera is the reason I came back even though the dealership changed hands. He is knowledgeable, credible and I enjoy working with him. dealership changed hands. He is knowledgeable, credible and I enjoy working with him. More
by PASH051284
September 24, 2022
Mike Sheppard saved the whole experience. Thank you for delivering a wonderful vehicle after so many challenges. Thank you for delivering a wonderful vehicle after so many challenges. More
by KEELINGA
Employees Worked With
Other Employees :
Mike Sheppard, Tiffany Lucas
September 24, 2022
Toyota of Kent is a great, pressure free environment. Gary the salesman was very patient and he, and Ashley from financing, both did a good job of walking me through every step of the process. Gary the salesman was very patient and he, and Ashley from financing, both did a good job of walking me through every step of the process. More
by Toyowner
September 23, 2022
Very smooth process, each person I talked to was very helpful and took the time to explain things as needed. They worked with my schedule to make for a convenient and enjoyable experience. helpful and took the time to explain things as needed. They worked with my schedule to make for a convenient and enjoyable experience. More
by SRBARAN88
September 23, 2022
Fast,reasonable ,friendly,clean waiting area, the people try to keep me informed on repair try to keep me informed on repair More
by TINKERINGTOM
September 22, 2022
The service people are excellent and take very good care of your car. I would highly recommend them to anyone looking for a good competent service. of your car. I would highly recommend them to anyone looking for a good competent service. More
by BOBANDBONNIEEVANS
Employees Worked With
Service Manager
September 22, 2022
Fast maintenance visit. Reasonably priced. Comfortable waiting room. All good! Good advice about refueling procedure. Reasonably priced. Comfortable waiting room. All good! Good advice about refueling procedure. More
by BRESJS
Employees Worked With
September 22, 2022
With my past experiences of an amazing start with dealerships turning into nightmares after buying the car, I have to rate Toyota of Kent 4 stars. Our relationship right now is going to be 7 years (6 dealerships turning into nightmares after buying the car, I have to rate Toyota of Kent 4 stars. Our relationship right now is going to be 7 years (6 to pay off the RAV4 and 7 with my warranty) I will give an update when appropriate. Based of my first impressions, Justin is an amazing sales man. He is knowledgeable with his job, and I felt comfortable during our conversation. The finance lady (sorry I don’t remember your name) is just as amazing. I was hoping to get a little better price with this vehicle, but at the same time I can afford it and I’m beyond happy to finally have an SUV to drive. More
by CARSON.HOLLAR
September 21, 2022
We would not go anywhere else but to Toyota of Kent to service my 2020 Sienna van. Love this car and love this service! service my 2020 Sienna van. Love this car and love this service! More
by CHRISCRIST2002
Employees Worked With
