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Toyota of Kent

Kent, OH

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Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

September 12, 2023

So far-so good in the service dept. -came early and was out early as well More

by grangerss
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 03, 2023 -

Toyota of Kent responded

Grangerss, thank you for your kind words and this great review!

September 08, 2023

Took my daughters car in for service. Daniel was courteous, professional, friendly. They were able to fix the issue with her tire. Very happy with the efficiency of Toyota service departm More

by mkmrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 03, 2023 -

Toyota of Kent responded

Mkmrusso, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

September 05, 2023

Pleasant service professionally handled. Pleasant waiting area. I would recommend the dealership to my friends. More

by Dstansberry47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seevice
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Oct 03, 2023 -

Toyota of Kent responded

Dstansberry47, thank you for sharing your positive experience! We hope you have a great day!

September 01, 2023

Excellent customer service and the car service was timely along with great communication! I will be back. More

by Ssectaylor
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service
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August 29, 2023

Your service advisors are excellent. In particular, I have developed on going trust with Don Grand. His guidance in my Siena and Camry’s service helps me feel confident on the road. More

by Bhardwaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Sep 01, 2023 -

Toyota of Kent responded

Bhardwaj, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We look forward to your next visit! Take care!

August 25, 2023

They are professional, knowledgeable, friendly and wonderful to work with. Steven and Bill were very communicative and experienced. I would recommend this dealership to friends. More

by Trina
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven, Bill
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Aug 29, 2023 -

Toyota of Kent responded

Trina, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 24, 2023

Professional and polite. Staff is friendly and helpful. Service is top rate. Always pleased with service. More

by jrfair99
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dale Burnside
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Aug 28, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

August 23, 2023

Never a problem. Great service. People are always friendly and willing to explain what they did More

by Glontzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 30, 2023 -

Toyota of Kent responded

Glontzm, we are glad we could help! We look forward to your next visit. Take care!

August 22, 2023

The employees at Toyota of Kent are great! We’ve been going here for years and always have a nice experience. Our saleswoman, Kaylee, did a great job and was very pleasant throughout the whole More

by Haley.m.walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Toyota of Kent responded

Hi Haley.m.walsh, thank you so much for your positive comments about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2023

It was great. Very fast service. The porter named Jacob was very helpful finding where to go for the service department More

by Lovemytruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Aug 23, 2023 -

Toyota of Kent responded

Lovemytruck, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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