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Toyota of Kent

Kent, OH

4.8
1,133 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,133 reviews

October 20, 2022

They are always very kind and informative every time I come in for maintenance. They always make me feel welcomed! More

by SYENDRIGA3689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in service
Jun 12, 2024 -

Toyota of Kent responded

Syendriga3689, thank you for your kind words and this wonderful review!

October 20, 2022

Had a decent time working with them all. Everyone was kind and helpful. Process was easy More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee Genthner
October 19, 2022

John and the Service Dept. do a great job and are responsive to unexpected emergencies! More

by JFEEZEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John ? Service Manager
October 19, 2022

Always a pleasure… prompt service and friendly and informative staff I love this dealership and will continue to use it More

by JAYCAT26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 18, 2022

great dealer with no pressure sales tactic. seem to be willing to work to earn new customers. More

by FFRYBERGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andria and Kaylee
October 18, 2022

They seemed in a hurry. Did not remove the dashboard "Maintenance Required" message. Car wash was more of a rinse. More

by MARJKORSGAARD
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 18, 2022

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by RTILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Everyone was very nice and helpful. The wait time was very minimal and even washed my truck! More

by VICKI04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Way too costly for maintenance. Also, some necessary repairs occurred far too early in the vehicle's life. My vehicle is much too young to have to do the items this maintenance ad More

by ILUVTHE_OUTDOORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

I was promptly greeted, had a comfortable waiting area and Dale kept me informed on the progress of my repair. The car wash before the return of my car was a nice touch. More

by MLNICKSON577
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale
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