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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

October 07, 2022

Everyone is the service department was pleasant and helpful. My warranty repair was performed quickly. It is a pleasure to deal with Toyota of Kent. More

by PAOLUCN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Paolucn, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

October 07, 2022

The staff went out of their way to help me w an ongoing issue that I have been dealing w for quite some time. They were understanding, positive, kind and seemingly eager to assist. I really appreciated eve More

by whittaj14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale (service front desk) and one of the mechanics (who has twins). They were both fantastic!!
Nov 03, 2022 -

Toyota of Kent responded

Hi Whittaj14! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 07, 2022

Such an easy experience getting an oil change! And my car came back clean too! More

by DLM509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Nov 03, 2022 -

Toyota of Kent responded

Dlm509, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 07, 2022

Met me as soon as I pulled in. Acknowledged my presence when I walked to the desk to check in. Took care of paperwork and got things rolling right away. I waited for my car in the More

by MOMSIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Nov 03, 2022 -

Toyota of Kent responded

Momsike, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

October 05, 2022

Everything went extremely well. We will definitely recommend Toyota of Kent. Everyone was very friendly. They went out of their way to find the truck in the color that we wanted. More

by STARLIGHT861983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Hello Starlight861983, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 05, 2022

Great service department - plenty of appointments available - easy to work with - great communication- don’t seem to “upsell” maintenance More

by JLIEDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 03, 2022 -

Toyota of Kent responded

Jliedel, we're glad to hear you enjoyed your visit. We hope to see you soon!

October 05, 2022

The people that work in service are fantastic. This place is a well oiled machine! Very comfortable waiting area also. More

by MOWINGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Hi Mowingirl, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2022

Nice and friendly. Everything went well and quickly. Knowledgeable about the product. Car was washed and cleaned before pickup.... great! More

by MJCUVASR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Toyota of Kent responded

Mjcuvasr, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

October 05, 2022

Best car buying experience! Everyone at Toyota Kent is incredibly professional, knowledgeable, and welcoming. Our salesman, Bill, was excellent. More

by NICK.GONZALEZ7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill H
Nov 03, 2022 -

Toyota of Kent responded

Nick.gonzalez7, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

October 04, 2022

The employees were all pleasant, helpful, honest and polite. I highly recommend Toyota of Kent. More

by RJOHN68186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Burtrand
Nov 03, 2022 -

Toyota of Kent responded

Rjohn68186, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

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