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Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
October 17, 2022
I was promptly greeted, had a comfortable waiting area and Dale kept me informed on the progress of my repair. The car wash before the return of my car was a nice touch. and Dale kept me informed on the progress of my repair. The car wash before the return of my car was a nice touch. More
by MLNICKSON577
Verified CustomerEmployees Worked With
Dale
October 17, 2022
Great! Worked with me to get to a reasonable payment. Would recommend to a family member. Worked with me to get to a reasonable payment. Would recommend to a family member. More
by SHSIMPL
Employees Worked With
October 15, 2022
Your repairs are always too expensive especially for my older car which I bought at your dealership older car which I bought at your dealership More
by MARC921
October 15, 2022
I don’t remember meeting Anthony. Bill and Justin were my salesmen, and they were fabulous! Bill and Justin were my salesmen, and they were fabulous! More
by MLTORCH0
October 13, 2022
LOTS OF STUFF TO GO OVER IN THIS NEW CAR. MUCH DIFFERENT HAN MY 2018 TOYOTA. MUCH DIFFERENT HAN MY 2018 TOYOTA. More
by HORSEYGRAM
October 13, 2022
What can I say about an excellent team. Great service by staff. Very knowledgeable, helpful and friendly. Kudos to all. Great service by staff. Very knowledgeable, helpful and friendly. Kudos to all. More
by ORREYES
Employees Worked With
October 11, 2022
We had the pleasure of being new to Toyota of Kent recently. Our salesman’s Gary Letera was amazing and also Tyler Bonina in finance. The dealership itself was clean and cozy. Everyone there includin recently. Our salesman’s Gary Letera was amazing and also Tyler Bonina in finance. The dealership itself was clean and cozy. Everyone there including the general manager was all smiles and and it was a wonderful experience. Thanks again! More
by JDBOWTIE
Employees Worked With
Other Employees :
Gary Letera was our sales consultant in the purchase of our truck. And Tyler was our finance man. Wonderful!
October 11, 2022
I'm disappointed that customer loyalty to the service department at the dealership isn't recognized in a meaningful way. It would be nice if the dealership kicked in an incentive once in a while for repe department at the dealership isn't recognized in a meaningful way. It would be nice if the dealership kicked in an incentive once in a while for repeat customers. I'm not asking for free service but providing a nominal 10-15% discount to US Military/Veterans such as myself would be nice. Maybe a 10% discount for repeat customers once in a while? More
by JOHNMICHAELMCN
Employees Worked With
Dan
