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Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
Verified Customer
October 26, 2022
Service Team is very friendly and the wait time was reasonable considering I didn't have an appt and I needed quick service - thanks John Blazsik reasonable considering I didn't have an appt and I needed quick service - thanks John Blazsik More
by BFISHER7
Employees Worked With
John Blazsik
October 22, 2022
I had my Toyota serviced elsewhere and it had an oil leak. I called and made an appointment on a Saturday for the following Monday at Toyota of Kent. Dan Varnes service advisor said rather than just l leak. I called and made an appointment on a Saturday for the following Monday at Toyota of Kent. Dan Varnes service advisor said rather than just leave it on Saturday, let us take a look quickly. Fixed the problem in 5 minutes (loose filter- no charge). Very customer friendly. Will do service here from now on. More
by GVB2274
Employees Worked With
Dan Varnes , service advisor
October 21, 2022
Excellent customer service. Leasing our 2022 Rav 4 was a quick and easy process. David Olson provided very clear and thorough information from our first phone contact through t Leasing our 2022 Rav 4 was a quick and easy process. David Olson provided very clear and thorough information from our first phone contact through the day we picked up our new car two weeks later. More
by CKAUFMAN757
October 20, 2022
July 22nd, I had an appointment for an oil change, Toyota of Kent said I needed new wheel bearings, for $1100. So I took the car down the street to Main Street Auto, there was nothing wrong with my wheel bea of Kent said I needed new wheel bearings, for $1100. So I took the car down the street to Main Street Auto, there was nothing wrong with my wheel bearings! October 19th, I had an appointment for an oil change, Toyota of Kent said, my battery was leaking oil and I needed a new one for $200, until I told them I bought it at Toyota of Kent in January, it should still be under warranty. Then, they went back in the garage and the leak magically, stopped. $1300, for unnecessary services, I will NEVER be back More
by GOOGATC
Employees Worked With
Don Grand
October 20, 2022
Ryan Dodge was wonderful to work with as well as Ashley for the closing paperwork. THANKS! for the closing paperwork. THANKS! More
by LESALILLIBRIDGE
