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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

November 03, 2022

We had a great experience with this dealership and our sales rep was understanding and helpful. They even followed up with us after the purchase. More

by WYNNGINAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Toyota of Kent responded

Wynnginal, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 02, 2022

The service department did an excellent job on my car. Everyone was friendly and easy to work with. More

by JENNMBOWMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale the Service Tech
Nov 06, 2022 -

Toyota of Kent responded

Hi Jennmbowman, thank you so much for your positive comments about Toyota of Kent! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 01, 2022

I absolutely LOVE the service department at Toyota of Kent! The friendliest by far of any dealer I have been to! They are honest and do amazing work. John is the cherry on top!! I won't take my car anywh More

by JOSTLUND8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Toyota of Kent responded

Jostlund8, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2022

As in previous visits, my RAV4 Hybrid service, this time to repair a leaking front tire, was performed quickly, efficiently, and with a friendly smile - well done! More

by IAN27
Recommend Dealer
Yes
Employees Worked With
John in Service Department
Nov 06, 2022 -

Toyota of Kent responded

Ian27, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

November 01, 2022

Working with Toyota of Kent was an overall good experience. I would have preferred it if they sold my vehicle to me at MSRP, but that’s not totally unexpected these days. More

by RBS9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Olmsted
Nov 06, 2022 -

Toyota of Kent responded

Rbs9, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

October 29, 2022

They were able to get me into the sienna and worked with me on payments More

by GLOWNEYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Nov 07, 2022 -

Toyota of Kent responded

Glowneyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 29, 2022

Quick follow up to our inquiry. Asked the right questions about our wants and needs. Provided information related to available models. Supportive of working with a family member w More

by MDAWNYCARTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andria
Nov 07, 2022 -

Toyota of Kent responded

Mdawnycarter, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2022

Anthony, Tyler and Justin were all amazing to work with. They made buying my new truck super easy. More

by CSZEPPES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler bonina & Justin Young
Nov 07, 2022 -

Toyota of Kent responded

Hi Cszeppes, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Thank you for getting me such a great deal on a new Toyota Tacoma TRD Sport. More

by BCURRY5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Powers
Nov 07, 2022 -

Toyota of Kent responded

Bcurry5, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 27, 2022

Sales team was great to work with and the process was done within a couple of hourse More

by MCNEILLM0420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Olson
Nov 07, 2022 -

Toyota of Kent responded

Hello Mcneillm0420, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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