Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Contact Dealership
View Awards

1111 W. Main St.

Kent, OH

44240

Directions

By Type

Showing 1,114 reviews

November 07, 2022

Had to schedule Toyota Care servicing well in advance to get the early time on a Saturday. Received a car wash this time. More

by GROVELSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Garland
Report | Print
Nov 12, 2022 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

November 07, 2022

I hate these constant requests for reviews of service from companies. If I’m happy I return, if not I’ll find another dealer. More

by DCLARK27
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 12, 2022 -

Toyota of Kent responded

Dclark27, we are so pleased you enjoyed your visit to Toyota of Kent!

November 07, 2022

Everything about this service was fine. ..I was disappointed that I had to pay for the brake problem which was caused by the last time I had the car in. I did not know there would be a time More

by CINSLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don?
Report | Print
Jun 12, 2024 -

Toyota of Kent responded

Cinslewis, thank you for taking the time to leave us this review about your recent experience.

November 06, 2022

Professional and timely . Nice and kind. Pleased by service and staff and on quick notice was able to get vehicle inspection and fixed More

by ERIKAKADERLE28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazik
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 06, 2022

This is the wrong email. I’m tired of getting emails even though I have unsubscribed multiple times. Maybe a bad review will get your attention. More

by CTBROCK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Report | Print
Jun 12, 2024 -

Toyota of Kent responded

Ctbrock, we apologize for the inconvenience you've experienced with our email system. We understand how frustrating it must be to receive unwanted emails, and we are committed to resolving this issue. Could you please provide us with the email address that is receiving these communications? We will ensure that it is removed from our mailing list immediately.

November 04, 2022

Overall the Dealership was easy to work with and our sales rep (Tom Powers) was very professional and great to work with. More

by BPDILE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Powers,Tyler Bonia
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Bpdile, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 04, 2022

The people in Service were very friendly and helpful. Wait was longer than I had hoped. More

by BIGJOED33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Bigjoed33, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 04, 2022

Excellent service. ..always great service when J. Blasik is my service advisor. I wish dealership would recognize Veterans with a Veteran discount of 10-15%. Might even More

by JOHNMICHAELMCN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blasik
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Johnmichaelmcn, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 04, 2022

Outstanding! Great with Veterans and great staff! Great customer service! Communication with customer are great! More

by DPDLTSCHINDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler , Tiffany Lucas
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Dpdltschindler, we are so pleased you enjoyed your visit to Toyota of Kent! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

Nov 08, 2022 -

DPDLTSCHINDLER responded

Outstanding!

November 03, 2022

Easy appointment arrangement, in and put, timely. Love that they wash my car too! My 4th Prius btw. More

by LFERRATO
Recommend Dealer
Yes
Employees Worked With
No name, it was service sept
Report | Print
Nov 08, 2022 -

Toyota of Kent responded

Hi Lferrato, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

1
...
42
43
44
...
112