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Toyota of Kent

Kent, OH

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

November 16, 2022

It was a very quick and easy process, everyone was friendly. I am happy with my experience. More

by AMILTON0183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Kovacs
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Nov 20, 2022 -

Toyota of Kent responded

Amilton0183, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2022

Fast scheduling and good turnaround, but didn’t get the main thing fixed I went for. Communication problem between scheduling, service and parts. More

by JACK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 20, 2022 -

Toyota of Kent responded

Hi Jack74, we regret to hear that your recent experience was anything less than exceptional. If you have any further questions, please give us a call. We're always happy to help!

November 16, 2022

All of the people that helped me get my car were super nice and amazing More

by KYALESCHOEPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Olson
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Nov 20, 2022 -

Toyota of Kent responded

Kyaleschoepe, thank you so much for the positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 16, 2022

Absolutely amazing staff and service! They got me in the car I wanted and in my budget. Best experience I’ve had buying a new car! More

by KELLY.PARK2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Nov 20, 2022 -

Toyota of Kent responded

Kelly.park2006, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

November 16, 2022

Justin Young was fantastic! He made the whole car buying experience less stressful. I got a fair price for my trade and financing went seamlessly. I felt very taken care of and More

by DMGIBSON67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Young, Tiffany Lucas
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Nov 20, 2022 -

Toyota of Kent responded

Dmgibson67, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We hope to see you soon!

November 10, 2022

Great, all of the staff were courteous and helpful. Been a Toyota owner since the 70’s. Great cars, never any major issues. Thanks! More

by PHISH201
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 15, 2022 -

Toyota of Kent responded

Hi Phish201, we are very happy to have provided you with such a positive experience! We hope to see you soon!

November 10, 2022

In was so pleased with the servive includng much needed car wash saving me 10.00 More

by ANNAPYL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2022

Service dept was great service was great not a bad experience at all. Very nice people More

by JCOOK1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 12, 2022 -

Toyota of Kent responded

Jcook1967, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent.

November 08, 2022

I brought my Tacoma for the 24 month check up and service. I was greeted quickly and planned on leaving my truck there for the day while I ran some errands. I received a phone call about an hour late More

by MKEEVER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dan
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Nov 12, 2022 -

Toyota of Kent responded

Mkeever85, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

Great dealership, excellent staff, they will take care of you and get you on your way. I literally called them on a Thursday and was driving my new Tacoma Saturday morning. I spent a total of 1.5 hrs there S More

by MICHAELDODGE60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Dodge
Report | Print
Nov 12, 2022 -

Toyota of Kent responded

Michaeldodge60, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

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