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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

November 24, 2022

all ok this visit always a pleasure working wit John he always listens and kind comments More

by RMALINZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John B service
Nov 26, 2022 -

Toyota of Kent responded

Rmalinzak, thank you for sharing your positive experience! We're looking forward to your next visit with us!

November 24, 2022

Great dealership. Trevor did a great job helping me with my car purchase. He was never pushy and answered all of my questions. More

by BLAKEWOLLAM15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Nov 26, 2022 -

Toyota of Kent responded

Blakewollam15, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2022

Great service! The whole service call was very quick and efficient. I would highly recommend More

by jcarbone20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Toyota of Kent responded

Jcarbone20, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 23, 2022

Excellent service and vehicle was ready as scheduled. Still more work to be done, next week. More

by TIMCOSTANDARD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

November 21, 2022

Nice peoples, quick service, informative staff . Clean waiting room and free coffees and work space while waiting for the service More

by AJMAMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jun 12, 2024 -

Toyota of Kent responded

Hi Ajmamason, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

November 18, 2022

Their service people that have worked there for several years have been great throughout the different ownership More

by TORT1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Nov 22, 2022 -

Toyota of Kent responded

Tort1979, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent.

November 18, 2022

I love my Toyota Tundra and the dealership I would definitely buy another car or truck More

by KEITH.PERKINS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 22, 2022 -

Toyota of Kent responded

Hi Keith.perkins57! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2022

Great service. Dale kept me informed of the issues with my car and when I could expect it to be finished. Everyone is friendly and helpful. More

by ALMARTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Nov 20, 2022 -

Toyota of Kent responded

Hi Almarti1, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

nice! service employees knowledgeable and friendly. had to go back 3 times but they did there best to meet my service needs .and finally got it figured out More

by FFRYBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Toyota of Kent responded

Ffryberger, we're glad to hear you enjoyed your visit.

November 16, 2022

Great and easy service, I love that you can be reached by text for replacements and repairs. More

by mrosechristoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Nov 20, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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