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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

December 09, 2022

I had no intention in buying a car! But there it was just sitting there with my name on it! Gary Schultz was very professional and knowledgeable! More

by DONNA.NANA.6@ gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Toyota of Kent responded

Donna.nana.6@ Gmail.com, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2022

I enjoyed the experience and the finance manager made things clearer for me about my lease details which I greatly appreciated. Both of my cars are from this dealership. I don't plan to buy a car from th More

by SRK51210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andria and the Business Manager
Dec 13, 2022 -

Toyota of Kent responded

Srk51210, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2022

Everyone there was very helpful. Love my new car, got the kind of car I wanted with the almost the price range and payment I was looking for. More

by Crispy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olson
Dec 13, 2022 -

Toyota of Kent responded

Hi Crispy, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2022

Always a pleasure taking my Prius to be serviced at Toyota of Kent. Great staff, great service and it is always done quickly. More

by NEIL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Toyota of Kent responded

Hello Neil18, thank you; we appreciate your feedback!

December 08, 2022

I liked that I didn’t have to wait long, but channel on tv was not a favorite. I think I heard the weather report 3?times in 15 minutes! More

by CUBBY05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 12, 2024 -

Toyota of Kent responded

Hi Cubby05, we are very happy we could be of service to you. Next time, please don't hesitate to ask us to change to channel! We would be more than happy to accommodate a request like this. Have a good one!

December 08, 2022

I have been coming to this location since 2011. Everyone is always so pleasant and helpful! More

by CHRISTICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
Dec 13, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 07, 2022

Outstanding service. Reliable and freindlay every time I come in. Dan handled, my miss order and was able to scheudle the repair the same day. More

by JSWEITZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Servers Service Department
Dec 09, 2022 -

Toyota of Kent responded

Hi Jsweitz4! We're so happy we were able to help you out!

December 07, 2022

This is the second car I've purchased from Tom Powers and would do it again. More

by LBFromKent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers, Sales
Dec 09, 2022 -

Toyota of Kent responded

Lbfromkent, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

December 07, 2022

Awesome service and great salesman and love the color of my car. Thank you!! I appreciate it More

by BECK7386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Toyota of Kent responded

Beck7386, thank you so much for the positive review! We're so happy to hear you're loving the car! Let us know if there's anything additional we can do for you.

December 05, 2022

Excellent service for extensive underbody work on Highlander. Service rep. was able to prioritize which items had to be done immediately and the service was performed on time. More

by TIMCOSTANDARD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 09, 2022 -

Toyota of Kent responded

Timcostandard, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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