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Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,114 reviews
January 02, 2023
Disappointed that the website said $54. 99 for an oil change and when I was finished I paid $100 and only had $22 wipers installed. Will be shopping around next time. 99 for an oil change and when I was finished I paid $100 and only had $22 wipers installed. Will be shopping around next time. More
by Robskywars
Verified CustomerEmployees Worked With
December 31, 2022
Was a little annoyed that on the website it said $54. 99 for an oil change and I ended up paying $100 for my service which only included wiper blades for $22. Next time I will be going to another dealersh 99 for an oil change and I ended up paying $100 for my service which only included wiper blades for $22. Next time I will be going to another dealership or will do the oil change myself. Everyone was very nice but annoyed about the cost. More
by Robskywars
Employees Worked With
December 31, 2022
I think service is outstanding, from Don at the desk to the service I receive to the car wash at the end. Wonderful!!! the service I receive to the car wash at the end. Wonderful!!! More
by Dbubenze
December 30, 2022
We do not have enough words to say Thank you to Tom & the amazing staff at Toyota of Kent. Tom went above and beyond to help us get our new Tundra. The service team made sure our truck was ready in a timel amazing staff at Toyota of Kent. Tom went above and beyond to help us get our new Tundra. The service team made sure our truck was ready in a timely manner and detailed so nicely. We have never been so happy with a dealership and have found our favorite car salesman! We will definitely be back to buy our future cars from Tom! Thank you again :)))))) More
by MRJUSTINCARLSON8
Employees Worked With
Tom Powers
December 30, 2022
Quick, efficient, friendly service! Tomorrow I celebrate 9 years of owning my Prius, purchased here and serviced exclusively here! Tomorrow I celebrate 9 years of owning my Prius, purchased here and serviced exclusively here! More
by EDWARDAN
December 30, 2022
Great experience with the dealership, they were quick, easy and gave me a thorough overview of my car. easy and gave me a thorough overview of my car. More
by LAUREN.SEAFERT
December 30, 2022
Awesome experience. They did a great Job !Good explanation, coupon helped! Liked the free car wash They did a great Job !Good explanation, coupon helped! Liked the free car wash More
by MARGARET.MT1
Employees Worked With
December 29, 2022
I've used Toyota of Kent (Don Joseph Toyota) since 1987 (over 50 years). The service department is top notch. We have purchased four cars there during that length of time - all serviced there. I trust this (over 50 years). The service department is top notch. We have purchased four cars there during that length of time - all serviced there. I trust this service center to keep my cars running throughout this time. More
by SIGNIZIO
Employees Worked With
Don, John, Danielle
December 29, 2022
This was our first experience with Toyota of Kent and it was exceptional! My daughter's car had a recall and Toyota of Kent efficiently performed the repairs. We were especially pleased that a loaner car wa was exceptional! My daughter's car had a recall and Toyota of Kent efficiently performed the repairs. We were especially pleased that a loaner car was made available to us and grateful for the timeliness of the repair. More
by lcowley
Employees Worked With
Dale
