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Toyota of Kent

Kent, OH

4.8
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,114 reviews

January 05, 2023

The service men and women especially Dan is so kind and prompt in keeping me informed and helping keep my car in great shape so it lasts for a long long time reliably… it’s my means to making it to my job More

by EMILY.POULSON1961@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jan 11, 2023 -

Toyota of Kent responded

Hello Emily.poulson1961@icloud.com, thank you; we appreciate your feedback!

January 04, 2023

Very courteous and efficient with my service appointment while I waited for my vehicle. Gives updates often if needed. More

by sfodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale, Burnside
Jan 06, 2023 -

Toyota of Kent responded

Sfodor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. If you have any further questions, please give us a call. We're always happy to help!

January 04, 2023

Very courteous Kept me informed as to what was going on with my truck . Out More

by RDAVIS113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 06, 2023 -

Toyota of Kent responded

Rdavis113, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2023

I come to Toyota in Kent because of John Blasik in service department, he is trustworthy. More

by JOHNFNEMEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blasik
Jan 06, 2023 -

Toyota of Kent responded

Johnfnemec, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 03, 2023

Dealer is great . Sales person is very understanding.manager gave us a great deal. Thank you More

by BARALGANGA85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Toyota of Kent responded

Baralganga85, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Toyota of Kent

January 03, 2023

Trevor and Ashley were on point, clear, and fast every step of the way from my initial contact through the minute I drove away in my new Sequoia SR5. I am 100% satisfied with the way the whole buying expe More

by STEPHANIE.HAYDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Kovacs was my main point of contact for probably 85% of interactions with Kent Toyota.
Jan 06, 2023 -

Toyota of Kent responded

Stephanie.hayden, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 02, 2023

Service advisers were friendly, knowledgeable, professional and treated you as a real customer. Service techs did a good and timely job. Would recommend this dealership for future service. More

by DAG3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Burtland
Jan 06, 2023 -

Toyota of Kent responded

Dag3000, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

January 02, 2023

Very cordial, knowledgeable, worked hard to ready vehicle for transfer to me. Salesman Ryan helpful when briefly stranded ( car wouldn't start), Had to perform reset. More

by WOODRIDGE8845
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Olson
Jan 06, 2023 -

Toyota of Kent responded

Woodridge8845, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

January 02, 2023

The service center staff is always warm and professional. This time, they had me in and out for an oil change and tire rotation in less than 45 minutes, AND they washed my car. Fantastic! More

by DKHATCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center staff
Jan 06, 2023 -

Toyota of Kent responded

Dkhatchett, we are so pleased you enjoyed your visit to Toyota of Kent!

January 02, 2023

Clean and quick service. Reached out to me as soon as possible when service was completed. More

by DJACARBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Jan 06, 2023 -

Toyota of Kent responded

Hi Djacarbone, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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