Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Kent
Kent, OH
1,114 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,114 reviews
January 17, 2023
Always great service and recommendations. We called for an appointment and had one that same day. Keep doing what you doing. You are my families choice for service. We called for an appointment and had one that same day. Keep doing what you doing. You are my families choice for service. More
by ACXSSMITH3
Verified CustomerEmployees Worked With
Service Center Employees and Mechanics
January 15, 2023
Excellent service. The appointment was timely and John, the service rep, processed everything quickly. John was friendly and cordial as always. I will say I was a li The appointment was timely and John, the service rep, processed everything quickly. John was friendly and cordial as always. I will say I was a little surprised at the cost since all I needed was a new gas cap and gasket, yet still probably was not out of line with what other dealers would have charged. The diagnostics is always expensive and finding the problem can be more difficult than the fix. Over all this is still a 5 star event, and my compliments to John. I have known him and worked with him in service many years. More
by DEHOWDYSHELLJD
Employees Worked With
John, in service. Tom in sales
January 15, 2023
The staff was helpful and kept me updated. I would definitely go back to have more work done. I would definitely go back to have more work done. More
by LISA_KNAPP
Employees Worked With
Other Employees :
Tiffany Lucas
January 14, 2023
The people who helped me were polite and knowledgeable. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. They were very helpful also. When I picked up the car I received well informed knowledge about how the car works. More
by SANDRAWOODBY
January 13, 2023
Good quick service. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. The waiting area was good size and had drinks and snacks.. Sales representative was efficient. More
by Neil.paolucii
Employees Worked With
Other Employees :
Tiffany Lucas
January 13, 2023
Kelly was so nice and professional to us. Highly recommend! She went above customer service for us. Highly recommend! She went above customer service for us. More
by CHOWATJET
January 13, 2023
The Service department works like a well oiled machine. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Easy intake, updates on progress and ETA on completion are all communicated. All the personnel are friendly and the waiting area is most comfortable. Just one problem….the new coffee machine has too many choices. More
by BETHRUFFING44
Employees Worked With
Sorry, didn’t get names
January 13, 2023
As usual the service was excellent, quick and reasonable. Toyota does it right does it fast and reasonably priced. Toyota does it right does it fast and reasonably priced. More
by TLENNON45
Employees Worked With
Other Employees :
Tiffany Lucas
